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Collar Test Light Tool

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3 Customer Reviews

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Ratings Breakdown
3 reviews
1 star
2
2 star
0
3 star
0
4 star
0
5 star
1

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Rating
20/
20%
by
Seems that the space between the connectors must have changed since we purchased our system since this tester won't fit our collar. Disappointed--paid for both the tester and shipping and now it doesn't work.

PetSafe Response

Thank you for taking the time to leave your review, Mary. We are sorry to hear the test light tool is not fitting your collar.

This tool is compatible with many PetSafe products so we would like to gather some more detailed information about the collar you are working with you. We have reached out to you directly. Should you have any questions, please reach out to our Customer Care Team at 1-800-732-2677.

Rating
100/
100%
works great5/6/14
by
The tester worked great and allowed me to test the range of the pet fence I had set up for my yard. I didn't have to guess if my dog would need a level 3, or 9. I ended up with between a 6 and 7 for a good range and my dog learned it very quickly. I had no trouble with the tester contacts, as the opening allowed a lot of room for connection. However I did have to get the collar down to the dogs neck height to accurately set up my transmitter. Thanks for the wonderful product.

Rating
20/
20%
by
The combination tester tool does not make a solid connection with the probes. It slides around touching them and then not. I have tried to buy them at a Radio Shack with no luck. Sometimes you can't improve on something that works. Could I get sent a few of the originals please?

PETSAFE RESPONSE: We apologize that the Test Light Tool design has failed to meet your expectations. The 2 oval-shaped pockets in the tool should allow enough room for your contact probes to touch the wire, and a make a consistent connection. We would be happy to assist you find a solution in replacing your Test Light Tool! Please call our Customer Care Center at 1-800-732-2677.