I had same issue as other users. Horrible battery! I barely used the product and the battery is dead. Looking for a different replacement battery. The management will most likely give me a glib reply as they did to the other two reviewers - "Need more info." What info is there to five? The battery is dead after virtually no use. End of story. not a good product.
Thank you for reviewing the RFA-18-11 battery. As this can be used with many different devices, and those devices can be used so differently by each pet, we like to gather more information for research purposes in order to find a way to provide better battery life for you. If you would like further assistance, please reach out to our Customer Care Team at 1-866-738-4379.