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Yard & Park Trainer Add-A-Dog® Collar

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was sent 3 of these collars and none of them worked more than a day. always lost charge quickly and trouble keeping synced.


PETSAFE RESPONSE:

We are sorry to hear you have been experiencing difficulties with your Yard and Park Add-A-Dog® Collars.There are many factors which could be causing the issue you are experiencing. In particular, the mode setting of your hand-held transmitter may need to be changed if you are using multiple collars. Please know this product is backed by a 1 year limited warranty, and we are happy to provide you with pairing and troubleshooting assistance. For more information, please contact our Customer Care Center at 1-800-732-2677.

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