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Yard & Park Trainer Add-A-Dog® Collar

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2 Customer Reviews

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I love it2/23/16
by
First, I love this collar I've bought two so far (I lost the first one). I have no complaints just a question. I have two dogs and use a single remote for both, but one of my dogs behave better than the other. So I don't want to shock both dogs on the rate occasion that I need to. Is there a way to choose one or the other when doing this?

PETSAFE RESPONSE: We're glad to hear how much you are enjoying your Yard and Park Rechargeable Static Remote Trainer and Add-A-Dog® Collar, Erik! Yes, you can change the mode on your remote trainer so that only the pet misbehaving receives a static correction. If you have any questions on how to change the mode for your remote trainer, please feel free to give us a call at 1-866-738-4379. We're in the office Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.


Rating
20%/
20%
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was sent 3 of these collars and none of them worked more than a day. always lost charge quickly and trouble keeping synced.


PETSAFE RESPONSE:

We are sorry to hear you have been experiencing difficulties with your Yard and Park Add-A-Dog® Collars.There are many factors which could be causing the issue you are experiencing. In particular, the mode setting of your hand-held transmitter may need to be changed if you are using multiple collars. Please know this product is backed by a 1 year limited warranty, and we are happy to provide you with pairing and troubleshooting assistance. For more information, please contact our Customer Care Center at 1-800-732-2677.