This snap-on closing panel fits the Plastic Pet Door, Extreme Weather Pet Door™, and Panel Pet Door Insert. The closing panel is convenient for those times when limiting your pet's access in and out of the home is necessary.
Well this is by far the worst cat door cover we have ever had. The flap door it's self is fine we had it professionally installed but the plastic cover is nearly impossible to remove it so low to the floor broken a couple fingernails trying to open it right now it's on, I cannot for the life of me take it off this time and so I'm having to keep my kitchen door open so the cats can go in and out which completely defeats the purpose of having a cat door. What a total piece of crap
We're very sorry to hear about the frustrations caused by the Snap-On Closing Panel, Carleen! There is a bit of a trick to using this particular closing panel. The best way to remove it is to first place both your thumbs near the center of the closing panel. Then, with your thumbs kept in place, grab the two handles on the sides of the closing panel. When you have a grip on them, press into the center of the closing panel with your thumbs and at the same time pull out on the handles. It should pop right off. To secure it on properly, simply repeat this process in reverse.
If you try this and are still having issues with the panel, please give us a call at the number 1-866-738-4379 and we'll be happy to help!
I purchased this new door with plastic closing-panel to replace my old aluminum door with a slide-in panel.
The dimensions were the same as my old door so the fit was good. My dogs easily pushed the new closing panel in and broke the plastic closing-panel.
I ordered a replacement (which the company offered without a problem) and the same thing happened.
So I wouldn't recommend anyone with a large dog ordering this doggie door. If the old-fashioned door exists, I'll order it again.
We're very sorry to hear about the issues that the closing panel has caused, Deborah, and can understand your frustration at having a second one break like that. Please give us a call at 1-866-738-4379 and we'll be happy to help find a solution that will work for you and your dogs.
This is the 3rd time I've had to replace this cover. My dog can push herself through and the plastic cracks easily.
PETSAFE RESPONSE: We appreciate you sharing your thoughts on the Snap-On Closing Panel Pet Door Cover with us, Jennifer. We're sorry to hear you are having a continued issue with the closing panel. This is definitely not the type of experience we want you to have with our product. If you will please give our Customer Care Center a call at 1-866-738-4379, we'll be glad to see how we can help you further!