This snap-on closing panel fits the Plastic Pet Door, Extreme Weather Pet Door™, and Panel Pet Door Insert. The closing panel is convenient for those times when limiting your pet's access in and out of the home is necessary.
The dog door works great - we have the extra large one to accommodate different size dogs. The cover is not difficult to put on for me, I don't have any problem with that. But, my larger dogs just have to push really hard and it will pop off. I agree that a more secure door cover needs to be made. I have to order another because my dog cracked this one popping it open.
We're very sorry to hear that your dogs are able to pop the Closing Panel off of the door frame like that, Carolyn! We would very much appreciate the opportunity to speak with you and see if we can find a solution to the issue and prevent this from happening in the future. Please give us a call at the number 1-866-738-4379 and we will be more than happy to assist you.
We have house cats and dogs using the door. The cats can easily pop the cover off, so it definitely doesn't keep the 100 pound lab out. Enough pushes and the cover is broken. Replacement is $25 after paying $100 for the door. Disappointed and wish I could find a sturdy door with the metal slide in cover to replace.
Thank you for taking the time to share your experience with the Snap-On Closing Panel Pet Door Cover. We are sorry to hear that it has not met your needs, and understand how it would be frustrating to have a closing panel that is removed by your own pets! The closing panel needs to be fitted just right on one side of the door as the other side doesn't have the groove for a snug fit. We will reach out to you privately to do what we can to create a better experience for you and your pets.
Our cats escape every night with the cover securely "fastened". We have to duck tape it and put heavy items up against it and even then, they sometimes work hard enough to work their way out. Wish there was a locking feature to this door. It's really not secure enough for my crazy cats.
The door itself has been great for our little dog, then the cats arrived....
We're glad to hear that the door is working so well for you, Shannon, but sorry to hear that the closing panel is causing trouble!
There is a bit of a trick to using this particular closing panel. The best way to remove it is to first place both your thumbs near the center of the closing panel. Then, with your thumbs kept in place, grab the two handles on the sides of the closing panel. When you have a grip on them, press into the center of the closing panel with your thumbs and at the same time pull out on the handles. It should pop right off. To secure it on properly, simply repeat this process in reverse.
If you try this and your cats are still escaping, please give us a call at the number 1-866-738-4379 and we'll be happy to see what we can do to prevent them from doing so.