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Simply Clean® Automatic Litter Box

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Product Review: Great but gears suck

Review by Danielle (submitted on August 30, 2017):

Love the box but just like everyone has said the gears on the bottom got stuck and it quit working. I ordered a new one and we will see if we can avoid the same issue

PetSafe Response

We are sorry to hear you are having some trouble with your litter box, Danielle. Should you find that the bowl is no longer rotating, you may wish to clean below the bowl to free any litter that may be caught. Should you find this does not resolve the issue, please reach out to our Customer Care Team at 1-866-738-4379. We are always happy to assist with troubleshooting.