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Simply Clean® Conveyor Motor Repair Kit

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The original conveyor motor lasted about 3.5 years, the replacement one only lasted 6 months before it started acting up. I had to just order a new one now, so I hope the newest replacement conveyor motor is more hardy than the last replacement one was. I really want to continue being able to use the litterbox because it works well when it's running, but don't want to have to replace the conveyor motor every 6 months.

​PETSAFE RESPONSE:
Thank you for your feedback, Caroline! We're sorry to hear that you've had issues with the replacement motors. Please know that the motor repair kits come with a one-year warranty and chances are that we can replace it at no charge if it stops working within that first year. If you ever need to make a warranty claim, please give us a call at 1-866-738-4379​ and we'd be more than happy to help you out! Hours of operation are 8AM-8PM EST Monday-Friday and 9AM-5PM EST on Saturdays.

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