This Bowl Motor Repair Kit is used for the Simply Clean Litter Box System (PAL17-10786). If your Simply Clean litter box bowl has stopped rotating, you can replace the bowl motor with this repair part.
we have replaced the conveyor motor twice and I am about to order a third bowl motor. the first bowl motor and first conveyor motor were within the warranty time but since then we have had to purchase our motors ourselves. I completely agree with many of the other reviews had the litter box not cost so much I would have thrown it away a long time ago. but with the price of the equipment you would think the quality of part in it would be better, or they would replace them at no charge knowing that so many people are having to replace them so often.
PETSAFE RESPONSE: We are sorry to hear that the Simply Clean Motors do not meet your expectations. We can understand how frustrating it can be to have to replace a product sooner than expected. If you are having to replace your motors often, there may be other factors causing wear on them. Please know that these motors come with a 1 year warranty, and we would be happy to offer troubleshooting and replacement assistance through our Customer Call Center. For more information, please call 1-800-732-2677 to speak with a product expert.
Another motor replacement..., 3/29/14
Well, this is the third bowl motor, and the 2nd conveyor motor... I follow all the appropriate steps and precautions, and even vacuum the space under the bowl daily, yet I keep blowing these units. If I didn't pay so much in the first place for the litter box, it would have been in the trash months ago. NOT RECOMMENDED at all!!!
short life, 2/10/14
I just purchase my forth motor on a two year old litter box... the motor fails about every six months... would not recommended this litter box.
PETSAFE RESPONSE: We are sorry to hear you have experienced trouble with your motors! We can understand how having to replace a part frequently can be frustrating. Please know that these parts are covered by a 1 year limited warranty. If you would like to discuss replacement options, please call 1-800-732-2677.