This Bowl Motor Repair Kit is used for the Simply Clean Litter Box System (PAL17-10786). If your Simply Clean litter box bowl has stopped rotating, you can replace the bowl motor with this repair part.
I agree with Shane. If you own this box you need an indoor electrical timer to turn it off periodically. If you run it for just 1 day straight, take the lid off and feel the conveyor motor. You can fry an egg on it it's that hot. You'll only get a couple months at best on the conveyor motor. A small motor like that will not last long going 24/7. I have mine set to 12 hours on, 12 hours off and they last about 6 months before they start squealing.
Now the pros to owning this box. I have 2 of these boxes, 3 adult cats, one is an 18 pounder, and all 3 took to this box immediately. There was no adjustment period they went right to it. With 3 cats I only deal with cat litter 3 times a week for about 10 minutes taking the bag to the trash, and adding clean litter. It really is a great design, and very efficient. It has saved me quite a bit of money on scoopable litter. If I have to replace the motors twice a year, so be it. $60/year to keep my hands out of dirty litter is a good deal.
Note to Simply Clean: Keep your motors in stock. As I'm writing this I was going to order 2 more conveyor motors and they're out of stock....AGAIN!
Thank you very much for sharing your experience with this product! We're glad to hear that it's been so useful for you, but sorry to hear that you've had so much trouble with the motors. Please note that both the Simply Clean itself and the motor repair kits come with a one-year warranty that covers manufacturer defect or malfunction. Please give our Customer Care Center a call at the number 1-866-738-4379 and we'd be more than happy to help you out in any way we can.
We also apologize about the backorder on the Conveyor Motor Repair Kit. It is currently scheduled to be back in stock in just a few days on 4/25/15. We're sorry about any inconvenience this may have caused.
Quality sucks. The box is used by a single 5-6 pound Siamese and I am either replacing the top motor or the bottom one constantly! I have looked online for a different brand motor with the same rpm, but no luck yet as I have not less than ten of the plastic set ups with screws. I keep hoping I can piece something together to but not yet. I think a record player motor on the old 16 rpm may still be too fast. Hope springs eternal because my wallet isn't and they always die at 90 days, never under 30 days. Sigh. Wouldn't buy again.
Also, as tiny as she is, there still isn't that much space for her to stand, dig, and go with the big cover in the way. I think a big cat would pee all over it. She is in a separate room and I have never let my big fellas use it. They use a cat genie.
PETSAFE RESPONSE: We are sorry to hear of the trouble you've experienced with your Simply Clean® Bowl Motor Repair Kit! These kits are backed by a 1 year warranty, and our Product Experts are standing by to help offer troubleshooting and replacement assistance. Please contact our Customer Care Center at 1-800-732-2677 so we may help find a solution.
We bought our box three years ago and the bowl motor shredded the teeth off the gears in months. At that point there was no replacement part available. It got tossed in the corner of the basement and forgotten about. I was about to toss it to the curb and eat the $100 spent on when my wife came across parts newly available. We ordered a new bowl kit, it sat again before fixing it and now 5 months after getting it up and running, the gears are stripped out again. I disassemble weekly and vacuum under the bowl and around the motors.
Suggestion: make all the gears out of metal or plastic- the metal gear on the motor tears the teeth off the plastic bowl gears.
PETSAFE RESPONSE: Thank you for sharing your experience with the Simply Clean® Bowl Motor Repair Kit. We are sorry to hear of the issues you have with your litter box, and we would be happy to help! Please know that the replacement motors are also backed by a warranty, and our Product Experts are standing by to offer troubleshooting and assistance. To prolong the life of this product, we recommend that it be used for no more than 2 cats 12lbs or less because this can often create more stress on the motors and cause the problems that you are experiencing. For more information, please contact our Customer Care Center at 1-800-732-2677.