This Bowl Motor Repair Kit is used for the Simply Clean Litter Box System (PAL17-10786). If your Simply Clean litter box bowl has stopped rotating, you can replace the bowl motor with this repair part.
I wish that I never purchased the litter box that this component belongs to.
Thank you for taking the time to share your experience with the Simply Clean Litter Box system, Cody! We are sorry to hear that you are having a difficult time with your litter box, but we are happy to help! Please know that there are many factors that contribute to the life of the motors such as type of litter being used, the age and weight of the cat using it, and the number of cats using the litter box. We are always making improvements and all feedback is welcome. Please reach out to our Customer Care Team at 1-800-732-2677 for troubleshooting and warranty support as the litter box and motors carry a 1 year warranty.
It is great that they upgraded motors to metal gears .but the grease they use in motor turns to pasty sludge in a year . Now i dont have a motor with stripped gears in a year . Now I have one that quits working after about a year because the grease turns to a thickness of peanut butter.
While we are happy to hear you are satisfied with the upgraded motors, we are sorry that you are still having troubles with your Simply Clean Litter Box, Keith. We aim to provide the best possible experience for our customers and their pets so we value any feedback that can help improve our products. We would like to the chance to speak with you more about the issues you have encountered and ask that you contact our customer care at 1-866-738-4379.
I've had mine for like 4-5 years had the motor replaced the first time by the company warranty I am going on my 3rd motor in 5 years I have a timer on mine so it runs like 4 times every 24 hrs not every hr like the motor does it saves life I'm very satisfied with this product 20$ With shipping every year or two is a small price to pay for a nice unit