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ScoopFree® Ultra Self-Cleaning Litter Box

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Product Review: I like but...

Review by Yvette (submitted on April 9, 2017):

I love its convenience. I like the fact that it doesnt smell. What I dont like is that it doesnt last a month with one cat as advertised. It lasts about 3 weeks. This is an expensive product for 3 weeks but I use it because I am lazy about changing litter and the smell gets to me. My comments for improvement are:

1. Deeper box with more crystals so it will last a full month
2. Rather have the lavender scent but cant get it in a 3 pack and its more expensive, so I go with the standard blue
3. Boxes should come with peel-able tape tabs so when its ready to be thrown away, you can tape the box down so it doesnt spill out all over the trash can
4. Found on [online retailer] a re-usable tray but the crystals are more expensive than the disposable trays. These should be available for a more reasonable price and it will help to reduce trash in landfills.

PETSAFE RESPONSE

Thanks for taking the time to review the ScoopFree® Ultra Litter Box, Yvette! We can understand how it would be frustrating to have trays that do not last as long as expected. Please ensure that the litter box is placed in a dry, well ventilated area. If it is in a humid room (bathroom, basement, laundry room) the crystals will absorb moisture from the air and the trays will not last as long.

For further assistance, please give us a call at 1-800-732-2677 so that we can find a way to make your trays last longer! All feedback is welcome, and we want to do anything we can to ensure that you enjoy the convenience and ease of your litter box!