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ScoopFree® Ultra Self-Cleaning Litter Box

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83% 100% 6
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(6)
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6 reviews
5 star
4
4 star
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1
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You're reviewing: ScoopFree® Ultra Self-Cleaning Litter Box
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100%/
100%
Amazing!, 11/9/14
by
I purchased this 3 years ago. The litter cartridges do not last as long as they say, but it is still worth every penny! After 3 years the arm began to corrode and rust. It eventually started to fall apart. I called customer service and unfortunately the arm is not replaceable. This company has the best customer service of any company I have ever dealt with, including the one I work for! They offered me another box at a price that worked for me because my warranty ran out. They even express shipped it to me at no cost! I would purchase this product and recommend it to anyone! It is great and the service is even better!

Rating
100%/
100%
Awesome, 11/9/14
by
I have two cats and several things going on in my life at any given moment, and I was getting really overwhelmed by trying to keep up with the litter boxes. I bought ONE of these and I love it. My cats had no issues with using the box and they usually try to jump in the box before I can put the lid on when I'm changing it. I keep a spare, regular litter box tucked away for them but I haven't seen them use that one in months.

I do lift up the flap and scoop out the poop once every maybe 4 days, and sometimes I re-use the box and just re-fill it with litter crystals to be a little more economical. In any case, it really helped with the daily work load and I am extremely grateful to have it. I was trying to have my 8 year old scoop the old litter boxes and she basically just spilled poo and litter all over the place and made just as much work for me as the cats did. If you love cats but hate the litter box and its smell....this is probably going to be worth the investment.

I only have one issue, and that's the reason why I visited the website. My dog just ate through the power cord. Now I'm in trouble. Hopefully they sell these.

PETSAFE RESPONSE: Thank you for sharing your story on your family's experience with the ScoopFree® Ultra Self-Cleaning Litter Box. We are proud to make products that help make you and your pets' lives easier, and we are happy to hear this box has done just that. Please know that we do recommend to use the pre-filled litter trays instead of refilling the boxes because they are specially measured to prevent any stress on the litter box system. We are sorry to hear that your dog chose the power cord as a chew toy, however these cords are available through our Customer Care Center. For more information, please contact us at 1-800-732-2677.

Rating
40%/
40%
Great, until..., 7/29/14
by
I have had this litter box for 5 days. I was in love with it until last night when the ammonia smell became overwhelming. It says a tray is supposed to last for 10 - 15 days with 2 cats ... but I already need to replace it, disappointing, considering the price. Also, the crystal litter is tracking everywhere.

PETSAFE RESPONSE: We are sorry to hear your ScoopFree Ultra Litter Box did not meet your expectations. Typically odor control is the #1 thing people love about the ScoopFree System. Unfortunately, there are many factors that can cause atypical results such as the age, weight, health, and diet of your cats. Because these things are different for every cat, we can only suggest the maximum amount of time a tray may last.
To assist with the litter being tracked throughout your home, we do offer an anti-tracking mat that can be found at the link below, or by contacting our Customer Care Center at 1-800-732-2677.

LINK: http://store.petsafe.net/scoopfree-anti-tracking-carpet

Rating
60%/
60%
Not really worth the price, 7/26/14
by
I purchased this because I was scooping twice a day every day with my two cats and I was paying quite a bit weekly on litter (and I've tried every brand on the shelves). I like the fact that it scoops automatically but the odor control is not very good and the cartridges definitely don't last as long as advertised. It's not "scoop-free" as I still have to scoop a few times a week.

Rating
100%/
100%
Expensive, But Worth Every Penny, 4/23/14
by
Never experienced a single issue with this product since purchasing in early 2013. The replacement liter trays last about 30 days. Our cat doesn't track a single piece and there is zero smell. Worth the expense. Hopefully the price can begin to come down.

Rating
100%/
100%
Wonderful product, 11/18/13
by
The product is very efficient and out performs more expensive competitors’ products.

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