ScatMat®- 30" x 16"


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Does not work., 1/17/14
I originally purchased this item in hopes of keeping my cat off the kitchen cupboard. I unrolled it and let it sit to flatten it out for a couple of days before I turned it on. I placed it on the kitchen cupboard and turned it on. As soon as I turned it on it started activating and continued to do so repeatedly until I turned it off. There was nothing touching the mat the entire time. I tried it on the kitchen table and both hardwood and carpet floors in my house and it behaved the same way no matter where it was placed. I called customer service and they sent me a replacement unit. The replacement unit did the same thing. I called again and they sent me a third unit and guess what.....IT DOES THE SAME EXACT THING!!!! I am beyond frustrated with this product and still have a cat that jumps on the kitchen cupboard.

PETSAFE RESPONSE: We are sorry to hear about the issues you've encountered with your ScatMat® product! We can understand how frustrating it must be to receive 3 replacements with no success. If this product does not seem to be a good fit for your pet or home, please know that there are other deterrents that may be a better solution. These can be viewed by using the link below, or by contacting our Customer Care Center at 1-800-732-2677.