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Remote Trainer with Vibration & Static PLUS

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When it works, 9/2/14
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We have had this system for about a month now. On paper, instructions seem clear cut, easy to understand. But it doesn't coincide with the actual product's performance. So we are still figuring things out, like when it's charged, when it's working, when it's NOT working...

It also turns off periodically. Most often when I need it to work. I keep the collar on my dog all day, and I have to constantly turn it on. It's very frustrating. I would not purchase this product again.


PETSAFE RESPONSE: Thank you for taking time to share your experience with the Remote Trainer with Vibration & Static Plus! We are sorry to hear of the confusion you are experiencing, and we would be happy to help! Please know that this product is backed by a 1 year warranty, and our product experts are standing by to offer troubleshooting and replacement assistance. Please call our Customer Care at 1-800-732-2677 so we can assist and answer any questions you may have.

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