Pawz Away® Collar Battery Door Repair Kit

SKU# RFA-379

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Replacement battery door for the Pawz Away® Receiver Collar (RFA-377) for PetSafe Pawz Away pet proofing barriers (ZND-1200, PWF00-11923, and PWF00-13665 systems). Batteries not included.


  • Compatible with Pawz Away® pet proofing collars:
    • Pawz Away® Extra Indoor/Outdoor Collar (RFA-377)
    • Pawz Away® Indoor Pet Barrier (ZND-1200)
    • Pawz Away® Outdoor Pet Barrier (PWF00-11923)
    • Pawz Away® Mini Pet Barrier (PWF00-13665)
    • Pawz Away® Threshold Pet Barrier (PWF00-14406)
  • RK-18
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    Poor quality Battery Caps, 2/17/14
    The reason for writing this review is I purchased Pawz Away system in which this type of cap was a part of. The first time I installed the batteries and closed the cap by turning the cap one of the plastic lugs that holds the cap in place broke. I feel that this is due to poor manufacturing by the maker of the product. If a stronger plastic or a metal lug was used it would be better for this unit.
    I will say when I called PetSafe they sent me a new cap for free since it was under warranty. I looked on their website and found a cap repair kit for about $9. So by seeing this repair kit this must be a recurring problem with the caps. I hope that PetSafe reads this review and will make changes to this item so in the future there will not be complaints like mine. I will post a future review upon receiving my replacement cap kit.

    PETSAFE RESPONSE: We do apologize that the design of the Pawz Away® Collar has failed your expectations. We are happy to hear that we were able to assist you by replacing the cap within warranty. We understand how frustrating a damaged piece can be, especially if it is a small part. The repair kit is offered for those who may have a damaged or lost battery cap and do not wish to purchase an entire replacement receiver collar.