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Passport™ Pet Door

SKU# GRP-PASSPORT

starting at $229.99
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Description

The Passport Pet Access Smart System™ uses advanced entry and exit technology to provide freedom and peace of mind like no other pet door. Using radio-frequency identification (RFID) technology, the Passport reads the Passport Key™ worn on your pet’s collar. This allows only pets with programmed IDs to enter and exit the home, while keeping out other pets, wild animals, and strays. Choose from advanced selective entry and exit by pet, multiple access options (such as in-only access and out-only access), and access only at specific times of the day. Programming is easy using the LCD screen and 5-button navigation or by connecting to your computer with the included USB cable. A wireless connection allows for convenient future remote programming from any smart device, even when you're not at home. The Passport gives you complete control of each pet’s access.


WARNING:

Small children can pass through door.
Read Entire Statement


View door cut-out dimensions chart

Key Features

  • Customize each pet’s access in and out of the home
  • Program for up to 20 pets
  • LCD screen with 5-button navigation for easy programming
  • Smart Mode (In/Out), In-Only, Out-Only, and Timer Mode to schedule times when each pet has access
  • USB and wireless connectivity for remote programming and software updates from PC/Mac or smart device Increased strength and weather resistance from patent-pending, multi-point locking, U-flap system
  • 100 pounds of push-through strength
  • Monitor your pet's door use
  • Turn on audible alerts to signal when pet goes in or out
  • Optional power adaptor with rechargeable battery (not included)

Features

  • Fits doors 1 - 2 inches thick
  • Easy do-it-yourself installation
  • Electronic lock
  • Optional rechargeable battery (replaceable)

More Information

How Electronic Doors work


The door reads the unique signal of the key on your pet's collar and triggers the flap to unlock. When the door no longer senses your pet's key, the flap automatically locks back into place. Each key is programmed to only let that pet use the door, so other pets or stray animals can’t use the pet door.


  • Give your cat access to the litter box or your bedroom while keeping the dog out
  • Keep your cat in and let your dog out
  • Let your pets out during the day and keep them in at night
  • Prevent strays or other animals from entering

Door Sizing Chart

How to measure your pet
Door Size Pet Size Flap Opening Frame Dimensions Cut Out
Small Under 25 pounds 7 1/8" x 8 1/4" 11 3/4" x 15" 10 11/16" x 12 1/8"
Medium Under 50 pounds 9 5/8" x 13 1/4" 14 1/4" x 20" 13 1/8" x 17 1/16"

Passport™ Pet Door

Reviews

65% 100% 16
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(16)
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16 reviews
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5
4 star
4
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Rating
100%/
100%
Long learning curve for the pet but in the end worth the effort, 7/22/14
by
We have had neighborhood raccoons figuring out cat doors and entering our home for years. After two years of live trapping and relocation I gave up. They are like an army and just keep coming. They must conduct "coon college" to acquire their expertise and pass it to the next generation. I finally purchased the Petsafe Passport door and, although more expensive initially, the door works and provides great flexibility and information to the user. It took our cat two months to gain the confidence to come and go but now he has no problem. The major problem was to get the cat to overcome his fear of the electric motor noise associated with the door locking and unlocking while in the smart mode. I reset the re-latch time to 1 minute, the maximum, to allow him time in opening the door. After a few weeks of leaving the door in the "open" mode I set it to the "smart" mode. Initially I assisted him in helping him to get close enough for detection and then with some additional help pushed him gently through the door. One fine day he just caught on and has used if ever since. I think he now associates the motor noise with the fact that he can open it. A feature I like is the doors ability to record time and direction going in or out. I can see what he does each day/ The door is very reliable and is truly raccoon proof. We sometimes hear them at night trying to get in but even this has waned as they discover it is useless. Now we can leave sufficient food for the cat for a number of days and can count on tranquility at the home while we are gone. Real peace of mind after years of no answers.

Rating
80%/
80%
Rocky start, but it now works great, 6/29/14
by
I have two outdoor cats who use our enclosed porch through a kitty door. Coons and other cats are the obvious problem. The real issue was getting the cats to use the door. My strategy was to leave it in the “open” setting for about a week, so that they would get used to the idea of using it. After a week, I turned it on. The doors electric motor makes a whirring sound as it unlocks. That was enough to cause them to run. My next strategy was to again, set the door to “open” and just let things alone. After two months of them getting using it, I turned it back on. One of our cats got it almost immediately and wasn’t scared by the noise this time. However, the other had issues. The way we broke her was to put her out in the morning, but using HER paw to push the door open. Then in the evening, we would put her in through the door, again using her paw to open the door. Also we would occasionally get on each side and put her back & forth. We could tell that she was eventually getting the idea, but we still couldn’t get her to do it on her own. Finally, the idea that worked was to take the door off of a small animal trap. I put the cat into it and then butted the open end up to the door so that was her only way out. In each case, she wasn’t in the trap for long when she would go out the door! It only took doing this about 3-4 times until she got it! Now that both cats have the technique, the door has proven invaluable. Our porch no longer gets trashed by raccoons and out cat food consumption has gone WAY down! The only complaint I have about the door is motion sensors. It unlocks the appropriate direction to let them in or out. I wish there was a setting that just sensed the collar with no motion and simply unlocked the door. I think this would have been easier for them to learn. Sometimes, the door senses and unlocks the wrong direction. Fortunately, the cats have learned to be patient and try again. Otherwise, very happy!

PETSAFE RESPONSE: Thank you for your time and feedback on the Passport Door! We are happy to hear that you were successful in getting your outdoor cats comfortable with using this product, and appreciate you sharing your methods. Please know that the motion sensors are designed to trigger the door to detect the Passport Key. If you are having trouble with the door unlocking appropriately, and the latest firmware for your door has been installed, we suggest contacting our Customer Care Center for troubleshooting assistance. For more information, please view the link below, or call 1-800-732-2677.

Link: http://www.petsafe.net/support/doors/electronic-doors/passport-pet-access-smart-system-pet-door#troubleshooting

Rating
40%/
40%
Cannot time lock, 6/13/14
by
Please be cautious buying this product for dogs. The passkeys don't seem to work for *most* dogs and there is no setting to time lock the door. Petsafe - Please allow general in/out lock settings on timers for dogs that the keys do not work on. It's quite a simple feature to integrate. Until then, don't buy this product. Without the special collar attachments (read other reviews, they don't work well) we usually leave the door unlocked and unplugged, and for over $200, that's not really getting our money's worth.


PETSAFE RESPONSE: We are sorry to hear that the Passport Door has failed to meet your expectations. Please know that this door does have a feature that will allow you to set certain times for your pets to enter and exit the door. This can be done by accessing the Timer Mode in the "Master Access" section of the door's programming. This feature has four programmable time slots with a minim of two programmed times required (to prevent your pet from accidentally being locked out or in). For more information on the Timer Mode, please view page 21 of your User Manual.
If you are having trouble with your Passport Key not working properly, please test your motion sensor in the front and back of the door. The motion sensor will trigger the door to read your key.
If you have any questions, or would like troubleshooting tips on your Passport Door, please contact our Customer Care Center at 1-800-732-2677.

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