Close
#

Panel Pet Door Insert™

See Product Details

7 Customer Reviews

51 100 7
Overall
%
#
Ratings Breakdown
7 reviews
1 star
3
2 star
1
3 star
1
4 star
0
5 star
2

Add your Panel Pet Door Insert™ review:
  1 2 3 4 5
Rating

Have a question about this product? We're happy to help! Send us your question.

  • Max 2000 characters

Sort by:
Rating
20/
20%
by
I first bought my exterior door with the built in petsafe dog door 3 years ago.
I have had to replace this dog door 3 times and now am on the 4th replacement.
This company does not warranty its product

PetSafe Response

Thank you for taking the time to share your review with us. We are sorry to hear you have needed to replace your pet door several times; we can understand how upsetting this must be.

It is not typical to need to replace the pet door so often. Our pet doors come with a one year manufactures warranty in there event there is a defect.

We have reached out to you privately to help make your experience a more positive one.

Rating
40/
40%
by
Is there any way I can get a medium dog Door in this with a locking insert? Dog Door is way to big to not have a locking insert.

PETSAFE RESPONSE:

Thanks for your review, Justin! The Panel Pet Door Insert only comes in size Large. The door does include a Snap-On Closing Cover which is designed to prevent your pet from using the door when needed. You may find it helpful to know that our aluminum pet doors feature Slide Down Closing Panels. While none of our doors are intended to be used as security devices, this may be closer to what you are looking for. Please feel free to call us at 1-800-732-2677 if you have questions so we can help you find the best solution for your situation, Justin!

Rating
60/
60%
by
Preinstalled dog door is very nice. Looks good. Dog flap needs stronger magnets so the flap doesn't move in a strong wind. Even a heavier door flap would work better also.

PETSAFE RESPONSE:

We appreciate you providing your feedback, Sherry! If you are experiencing difficulties with the flap not closing, it's possible you may need to adjust the flap. Your pet door flap can be adjusted up or down and from left to right to help ensure the flap magnet makes a good connection with the frame magnet. If you have any questions on how to make adjustments to your flap, please feel free to call our Customer Care Center at 1-866-738-4379. We're in the office Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern as well as Saturdays from 9:00 A. M. to 5:00 P.M. Eastern.

Rating
100/
100%
by
I installed one on my screen porch. I had to modify the aluminum railing but that was not too hard.

My dog seems to love the pet safe door. She won't go out the regular door even if I open it. She always use the pet door! It's funny.

I wish they came in a dark bronze color too.

Great product. Easy to install. Holds up well to my big dog.

Rating
20/
20%
by
I just spent a lot of money on a pre installed pet safe pet door from Homedepot. I was unaware that this particular per door did not come with the ability to close it. This is my first pet door and assumed all of them had the capability to close. Please pet safe take this product off of your line so no one else has to go through this very expensive and frustrating experience.

PETSAFE RESPONSE: We apologize that you experienced trouble with your Panel Pet Door Insert. Please know that this door does come with a Snap-on closing panel pet door to allow you to close the door when not in use. If your door is missing this piece, please contact our Customer Care Center at 1-800-732-2677 so that we may provide a replacement solution for you.

Rating
100/
100%
love it!12/7/13
by
I bought this doggie door for my 80lb yellow lab 2 years ago. Installed it by my myself---the template made all the difference. Buddy figured out how to use it in no time and it has been such a convenience for us both! At night and when I go out of town, I just snap on the heavy protective door barrier to keep unwanted visitors out. Once, I had accidentally left it on and Buddy tried to charge through the doggie door from the outside and the barrier door stayed in place. It's pretty secure. I'm so pleased with this product and it has held up very well. Love it!

Rating
20/
20%
by
We used a PetSafe door for years at our old house. For our new home, we bought a door from HomeDepot on line with a pre-installed panel insert.

Our old door had the sliding plastic panel with a spring pin so you could keep your dog in, and the raccoons and alley cats out (and sometimes our dog when she is too wet to let back in).

This model ONLY comes with a flimsy plastic cover that wouldn't hold back a strong breeze, let alone an animal of any kind.

The very nice customer service lady tells me there is nothgin i can do to modify the door using PetSafe products. I am hundreds of dollars out on the door and the installation, and now i have to spend hundreds more to pul the entire panel out, replace with wood(?) and then buy a new dog-door and install.

You can't close this door - what use is that. Thanks guys....

PETSAFE RESPONSE:

We are sorry to hear that the closing panel has failed to meet your expectations. Please know that your comments have been passed on to the appropriate teams for review. Our records indicate that our Customer Care Team did offer a possible solution for the issue you are experiencing. Should you choose to reconsider this offer, please contact us at 1-800-732-2677 or by email. We would be happy to assist you.