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Magnetic Cat Door

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You're reviewing: Magnetic Cat Door
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Not very satisfied, 7/9/14
by
Keeps out other cats, but raccoons can push their way in. The lock is plastic and not very sturdy and I was hoping it would prevent raccoons from entering, but it has not worked at all to keep them out. It would be nice if there was a feature to allow it the door to work without using the magnets, as I'm always concerned when I leave town that the cats will lose their collars and/or magnets. Also remember to have a few additional magnets on hand if your cats loses one. I had one break after about 4 months of use.

PETSAFE RESPONSE: We are sorry to hear that the Magnetic Cat Door has failed to meet your expectations! A visiting raccoon can certainly be a nuisance, but please know there may be a door better suited to fit your needs. The Passport Pet Door not only has been tested to withstand up to 100 lbs of push-through strength, but it also offers 4 different locking options to best suit you and your cats' preferences (In only, Out only, Locked, and Unlocked). For more information on this door, please view the link below.
If you prefer the magnetic style door, please know that we do offer replacement cat collars available through our website at the link below. or through our Customer Care Center at 1-800-732-2677.

LINK FOR THE PASSPORT DOOR: http://store.petsafe.net/passport-pet-door
LINK FOR THE MAGNETIC COLLAR: http://store.petsafe.net/magnetic-collar-key

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Excellent! Works as advertised! , 12/9/13
by
Our cat door needed protection from squirrel and raccoon entrances, so we thought we would try this magnetic door. What a great idea. The collar fits well and it only took the cat one try to learn how to make sure the collar's magnetic ball connects with the magnet in the doorway, so she could get in! She loves the freedom and we love the peace of mind!

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