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Healthy Pet Water Stations

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73% 100% 6
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(6)
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6 reviews
5 star
2
4 star
2
3 star
1
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You're reviewing: Healthy Pet Water Stations
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Rating
60%/
60%
Overall good product, but poor spring loaded design, 10/11/14
by
We have two large dogs and this water station is great. Petsafe has the only large water station on that market that I have found that is not a continuous flow. We have been using this water station for three years now. However, the spring loaded mechanism that prevents water from leaking when refilling the container broke after just a couple months. This is a pain as we have to be extremely cautious loading the water container into the tray to prevent spillage. Because we can no longer use the handle to properly put this in the water tray/reservoir, my wife is unable to lift this out of the sink.

The only reason we have not thrown it out and went with another product or company is simply the lack of large water stations available.

PETSAFE RESPONSE: Thank you for sharing feedback on your experience with the Healthy Pet Water Station. We are sorry to hear of the issue you've experienced with this product, and we will be attempting to contact you to offer replacement assistance. These stations are backed by a warranty, and our Product Experts are happy to answer any questions you may have. For more information, please contact our Customer Care Center at 1-800-732-2677.

Rating
100%/
100%
Love this product -- but the Large size is out of stock everywhere!, 6/4/14
by
I have 4 large breed dogs. I love this product in the large size because they don't knock it over when they're playing around....and I don't have to refill it several times a day. I want more, but I can't find more. Have you discontinued this product?

Left high and dry in MD.


PETSAFE RESPONSE: We are happy to hear that you and your dogs enjoy this Healthy Pet Water Station! We do apologize that you are having trouble finding the large size, but please know that this product is still available on our website and through our Customer Care Center. If you would like to speak with a representative, please call 1-800-732-2677.

Rating
100%/
100%
great water bowl, 3/13/14
by
Bought this for our dog and cat, was tired of filling the dish daily.this water bowl is easy to fill and clean.love being able to tip the bottle upside down and knowing nothing will leak until I place it in the dish. I have recommend this to many friends

Rating
80%/
80%
Pretty good but the top is a mystery???, 1/29/14
by
Good watering system but there is a black removable lid on the top which invites removal. When the black lid is removed, there is no fill hole underneath. Is the idea here to cut a hole through the white plastic lid so it can be filled without removing the container? If not, what is the reason for providing the black removable lid? This should be addressed in your instructions/owners manual.


PETSAFE RESPONSE: We are always looking for ways to improve our products and do appreciate your time and feedback on this Water Station. We do apologize about the confusion you've experienced with this product and its manual! The black piece on the top of the unit is designed to be a handle to help carry the product when it is full of water. If you have any questions, please contact our Customer Care Center at 1-800-732-2677 for assistance.

Rating
80%/
80%
Great buy, 12/21/13
by
I love this station for my 2 Golden's. I have the Large size. I only need to fill it once or so a week. It is easy to carry and put into place. The twist in lock is easy to do one handed an my wild golden never knocks it over. It is easy to clean. The only draw back I see is it does not fit under a kitchen faucet. I have to use my sprayer to fill it, but the ease of use, non spill when I'm carrying it and large amount make the filling worth it.

Rating
20%/
20%
I'm very disappointed!, 11/16/13
by
I bought this from Amazon. It came with no instructions, so I didn't know to leave the black thing on top so it would stand up. It would be so much easyier if it had an opening on top to fill it between washings.

PETSAFE RESPONSE: We appreciate your time and feedback on the Healthy Pet Water Stations. We are always looking to improve our products and we want you to know that your suggestion has been forwarded on to the appropriate team for review. We apologize that you did not find instructions with your product! Please know that we normally have an informational flyer in the product at the time of purchase. We also have provided a link to the filter instructions for your convenience. If you still need assistance with assembly or usage, please contact our Customer Care Center at 1-800-732-2677.

LINK: http://www.petsafe.net/support/pet-care/fountains/healthy-pet-water-station-filter

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