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Healthy Pet Water Stations

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76% 100% 9
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9 reviews
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2
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You're reviewing: Healthy Pet Water Stations
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Rating
80%/
80%
by
I & my cats love this waterer! It's easy to clean & holds just enuf water. The only issue I have with it is that you can't order a new bowl for it. I've had this waterer for a long time, I think about 8 years. While it's still working perfectly, the stainless bowl has gotten pretty scratched up & has started to collect some difficult-to-remove debris. I'd love to get just a new bowl instead of having to spend so much on a new system but it's not listed in the replacement parts. I would definitely still recommend this system tho as it's the best one I've ever used!

​PETSAFE RESPONSE: Thank you for your feedback! We are happy to hear this product has been a great success for you and your cats. Please know that we do have replacement stainless bowls available through our Customer Care Center. For more information, please call us at 1-800-732-2677.

Rating
80%/
80%
by
My cats & I absolutely LOVE this waterer! The only thing that keeps me from giving it 5 stars is that you can't buy a replacement stainless bowl. I've had this waterer for probably close to 7 years & the bowl has become increasingly scratched & difficult to clean (even in the dishwasher). I can't find this particular one in the store anymore so I'm very glad I can purchase one online. As I said, I just wish it was possible to just replace the bowl. I'm sure the cost would be MUCH less. It kinda bugs me that I have to spend $25 when the rest of the system still works great.

PETSAFE RESPONSE: Thank you for your feedback! We are happy to hear this product has been a great success for you and your cats. Please know that we do have replacement stainless bowls available through our Customer Care Center. For more information, please call us at 1-800-732-2677.

Rating
80%/
80%
by
One drawback. When trying to open the bottom screw on cap to refill. Often seems like a good amount of effort is needed to get that thing to unscrewed.

My wife leaves that for me and I could see that being a bigger issue for elderly folks.

Add to that the mystery top cap, that is simply in the way of trying to hang on to the jug(best to just give that thing a fling from the start).

OK... so that black removable top does make you wonder why, and saying it is a type of "handle".....I am just not seeing it from any angle... Seems much easier to handle unit without it at all.

However, for my cat I love the size and like the idea of the BPA free plastic and the stainless bowl. This design is old and time tested because it is the most reliable method of a self watering dish. Overall I think this product is great and why I am going to buy another to put downstairs for her as well.


Rating
60%/
60%
by
We have two large dogs and this water station is great. Petsafe has the only large water station on that market that I have found that is not a continuous flow. We have been using this water station for three years now. However, the spring loaded mechanism that prevents water from leaking when refilling the container broke after just a couple months. This is a pain as we have to be extremely cautious loading the water container into the tray to prevent spillage. Because we can no longer use the handle to properly put this in the water tray/reservoir, my wife is unable to lift this out of the sink.

The only reason we have not thrown it out and went with another product or company is simply the lack of large water stations available.

PETSAFE RESPONSE: Thank you for sharing feedback on your experience with the Healthy Pet Water Station. We are sorry to hear of the issue you've experienced with this product, and we will be attempting to contact you to offer replacement assistance. These stations are backed by a warranty, and our Product Experts are happy to answer any questions you may have. For more information, please contact our Customer Care Center at 1-800-732-2677.

Rating
100%/
100%
by
I have 4 large breed dogs. I love this product in the large size because they don't knock it over when they're playing around....and I don't have to refill it several times a day. I want more, but I can't find more. Have you discontinued this product?

Left high and dry in MD.


PETSAFE RESPONSE: We are happy to hear that you and your dogs enjoy this Healthy Pet Water Station! We do apologize that you are having trouble finding the large size, but please know that this product is still available on our website and through our Customer Care Center. If you would like to speak with a representative, please call 1-800-732-2677.

Rating
100%/
100%
by
Bought this for our dog and cat, was tired of filling the dish daily.this water bowl is easy to fill and clean.love being able to tip the bottle upside down and knowing nothing will leak until I place it in the dish. I have recommend this to many friends

Rating
80%/
80%
by
Good watering system but there is a black removable lid on the top which invites removal. When the black lid is removed, there is no fill hole underneath. Is the idea here to cut a hole through the white plastic lid so it can be filled without removing the container? If not, what is the reason for providing the black removable lid? This should be addressed in your instructions/owners manual.


PETSAFE RESPONSE: We are always looking for ways to improve our products and do appreciate your time and feedback on this Water Station. We do apologize about the confusion you've experienced with this product and its manual! The black piece on the top of the unit is designed to be a handle to help carry the product when it is full of water. If you have any questions, please contact our Customer Care Center at 1-800-732-2677 for assistance.

Rating
80%/
80%
Great buy12/21/13
by
I love this station for my 2 Golden's. I have the Large size. I only need to fill it once or so a week. It is easy to carry and put into place. The twist in lock is easy to do one handed an my wild golden never knocks it over. It is easy to clean. The only draw back I see is it does not fit under a kitchen faucet. I have to use my sprayer to fill it, but the ease of use, non spill when I'm carrying it and large amount make the filling worth it.

Rating
20%/
20%
by
I bought this from Amazon. It came with no instructions, so I didn't know to leave the black thing on top so it would stand up. It would be so much easyier if it had an opening on top to fill it between washings.

PETSAFE RESPONSE: We appreciate your time and feedback on the Healthy Pet Water Stations. We are always looking to improve our products and we want you to know that your suggestion has been forwarded on to the appropriate team for review. We apologize that you did not find instructions with your product! Please know that we normally have an informational flyer in the product at the time of purchase. We also have provided a link to the filter instructions for your convenience. If you still need assistance with assembly or usage, please contact our Customer Care Center at 1-800-732-2677.

LINK: http://www.petsafe.net/support/pet-care/fountains/healthy-pet-water-station-filter

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