This extra receiver collar can be used to add another dog or as a replacement collar to the Wireless Fence Containment System (PIF-300). Add an unlimited number of pets to your system. This collar features 5 adjustable levels of static correction.
I have this system with 4 collars total. So basically I have a small fortune wrapped up in it. Everything worked like a charm at first but now none of my collars work consistently. Only 1 of them work at all and thats only about 50% of the time. I am actually on the website today to buy yet another collar because my dog has run off again with the collar on with a brand new battery. Of course I am out of my 1 year warranty period. So I guess after sinking around $500 in this system, it's only guaranteed for a year. That's not a good product to me. They should be under warranty for way longer that that as expensive as they are. Also, 2 of the 4 collars stopped working within my warranty period and got replaced. So in all, 1 of 6 collars works, and that one doesn't even work well.I have come to the conclusion that these collars are NOT AT ALL WATERPROOF. DO NOT LET THE GET WET AT ALL! If I had not already sunk a boatload of money into this system, I would not be buying another collar and I'd be looking for a different system altogether with a longer warranty period. The only positive thing about this system is that it does work... but if you plan on owning your dog for more than a year I'd suggest spending your $200 elsewhere.
PETSAFE RESPONSE: Thank you for sharing your experience with your Extra Wireless Fence Receiver Collar. We are sorry to hear of the trouble you are experiencing with your collars and we can understand your frustration! Please know that we would love to assist in finding a solution to best suit your needs! If you are having trouble with all of your receiver collars working inconsistently, they may need to be re-synchronized. Often times, following the re-synchronizing steps located on page 20 of your manual will solve most inconsistency issues that Customers experience. These collars have been tested to be waterproof and this product is backed by a 1 year warranty, but if a replacement is needed, we do offer replacement assistance even if the initial warranty period has ended. For more information on re-synchronizing your system, please view the link below or contact our Customer Care Center at 1-800-732-2677.
The system worked great at first. Both dogs quickly learned their boundaries and only needed a beep as a reminder after that. However, since then both collars have been malfunctioning. Both of my dogs have since figured out that the collars will only beep and not shock them at all. I've about gave up on even putting the collars on them. It's starting to be more hassle than it's worth. I wish the product was higher quality and built to last, especially for the price.
PETSAFE RESPONSE: Thank you for sharing your experience with the Extra Wireless Fence Receiver Collar. We do apologize to hear of the trouble you're having, but we would be happy to help! These receiver collars have multiple levels of correction to choose from, and are often factory-set to level 1: warning tone only. To increase the level of correction, remove the clear plastic cap covering the button on your receiver. Press and release the black button and allow the red light on the collar to flash. The light will flash to indicate what level of correction your collar is set to. Once the flashing stops, press and release the button again to increase the level of correction. For more information, please contact our Customer Care Center at 1-800-732-2677.
Doesn't work long, 10/18/14
I've had the wireless containment system for less than in year. In that time i've replaced the batteries in the collar 3 times, and now the collar isn't working at all. With a brand new battery i have no LED light on the collar. We have a rescue who is very sneaky and this is the only way we can contain her in the yard. For the high price the product should last much longer. And to buy a replacement collar is ridiculously expensive, especially if it won't last!
PETSAFE RESPONSE: We are sorry to hear that you are having trouble with your Wireless Fence Receiver Collar, and we would be happy to help! Please know that this product is backed by a 1 year warranty, and our Product Experts are standing by to offer troubleshooting and replacement assistance. If your collar will not respond to a new battery, we would recommend to remove the new battery from the receiver, then press and hold the correction level button for a few seconds before reinserting your battery. To ensure that the device will work properly, following the re-synchronizing steps on page 20 of your manual is recommended. For a copy of your manual, please view the link below. If you have any questions, please contact our Customer Care Center at 1-800-732-2677.