This extra receiver collar can be used to add another dog or as a replacement collar to the Wireless Fence Containment System (PIF-300). Add an unlimited number of pets to your system. This collar features 5 adjustable levels of static correction.
I had 2 of these collars "go bad" on me. I was about to order a 3rd, but something kept nagging at me to call PetSafe after reading they had a replacement option after the warranty was expired. I SHOULD HAVE CALLED FOR SUPPORT after the first one! :) The PetSafe agent had me bend the metal battery tab with the bump on it up (be careful not to break it!) & both collars worked perfectly again. I don't know why I didn't think to try that. Also, the agent was very pleasant, spoke clear English, & my hold time was just a couple minutes. Thank you PetSafe for making great products & having great support.
Yes, there are a couple downfalls to this product, but they ALL beat putting in a wired fence for me since I would have to go under an asphalt. The downfalls I have encountered are my two dogs do get out on occasion & some days their collars beep once randomly & somewhat frequently when they are laying around the house (other days, we never hear a beep). When they get out (which is very rare - maybe 5 times in 5-10 years), I don't know if it is a fluctuation in the wireless signal, if they just don't care (because they are going after stray cats in an abandoned building next to us...I would imagine that is too tempting & exciting to care about the shock sometimes, ha!), or both. The beep inside scares them, so I feel bad for that, but it doesn't appear to shock, which it shouldn't be by the way it is designed. PetSafe recommends they don't wear the collars inside, but it is a hassle to take them on & off, especially during the summer when we are in & out so much. Also, outside, it seems like sometimes they don't hear the beep if they are barking non-stop & loudly because suddenly they'll yelp & run back towards the house, but again, they may just be ignoring it. Even considering all of this, I love this system and recommend it highly. I would buy it again.
Thank you for sharing your experience, Jill! We're very happy to hear that the wireless system has been working out so well for you! If you're having occasional beeping inside the boundary or inside your home, please ensure that there are no metal objects or appliances nearby the transmitter. You may also want to try a different transmitter position to see if that clears up whatever interference may be causing it. If you have any other issues with it, please don't hesitate to give us a call at the number 1-866-738-4379!
The collar worked for awhile and never know if it is working or not or when.... Worked well at first but both dogs test it and when it doesn't work my dogs are roaming. I bought the extra long prong hoping that was the case. I have called a couple times but nothing seems to work. I'd like to get 2 new collars but they are within a few dollars of a whole new system which we just replaced 2 summers ago hoping that was the issue. Menard's sells the collar for only $119.00 plus 11% off. I'm pretty bummed that I can't let my dogs out to potty without being in their business. :( Bummed in Michigan
Thanks for sharing, Jeri! We're sorry to hear that you've been having trouble with your wireless system. Please ensure that your transmitter is at least 5-10' away from all metal objects or appliances as these can cause interference and interruptions in the signal. If you continue to have intermittent or seemingly random receiver collar activation, please give us a call at the number 1-866-738-4379. Hours of operation are 8AM-8PM EST Monday-Friday and 9AM-5PM EST on Saturdays.
Collar worked perfectly for my wandering dog for three+ years and now it either doesn't work out side or shocks him while in the house well within his boundary. Moved the box around but got same results. The collar is really expensive don't know if it's worth getting a new one or not.
Thank you for sharing your experience with this product, Dale! We're sorry to hear that it is having issues, though. Please be aware that we do not recommend that pets wear the receiver collars within the home. The large amounts of appliances and other metal objects within homes can cause large amounts of interference, which in turn can cause the receiver collars to lose the signal from the transmitter and activate. In addition, please ensure that your transmitter is at least 5-10' away from any metal objects or appliances. If you are still having issues with the system, please contact our Customer Care Center at the number 1-866-738-4379 and we would be more than happy to assist you with troubleshooting and, if necessary, replace any faulty equipment under the terms of the warranty. Hours of operation are 8AM-8PM EST Monday-Friday and 9AM-5PM EST on Saturdays.