This extra receiver collar can be used to add another dog or as a replacement collar to the Wireless Fence Containment System (PIF-300). Add an unlimited number of pets to your system. This collar features 5 adjustable levels of static correction.
We have owned this system for 3 1/2 years now and it has worked perfectly until 2 days ago. I noticed my dog was farther than normal so I took the battery out and replaced it with a new one; however, that was not the problem so then I had extra batteries and tried those and it still does not work. So we have been taking our dog out on a leash and boy is that a pain when he is use to roaming and taking his time. Is there anything we can do to fix this collar or do we have to buy another one, which so expensive!?
Thank you for taking the time to give us feedback Alyssa! I am sorry that this product has not fully met your needs and expectations. It is likely that your system needs to be resynchronized. With some troubleshooting, we can hopefully get your system up and running. For further assistance please call our Customer Care Center directly at 1-800-732-2677. Our office hours are Monday through Friday 8 A.M. – 8 P.M. EST and Saturdays 9 A.M. – 5 P.M. EST.
I have the Petsafe in-ground fence system. The indicator lights are both on for "power" and "loop," yet neither of my 2 collars want to work anymore. I have changed batteries periodically over the last 6-ish years but oddly, both collars stopped working at all even after new batteries were placed. I think they died. This would not be as much of a hassle to replace except that the receivers are so expensive. There should be a trade in program, since it seems a lot of people have this problem.
I am sorry to read that this collar did not meet your needs and expectations, Amanda! It is possible that some troubleshooting could help. Sometimes, in this scenario, there could be an issue with the wire that the transmitter cannot detect. To find a solution, please call our Customer Care directly at 1-800-732-2677. Our office hours are Monday through Friday 8 A.M. – 8 P.M. EST and Saturdays 9 A.M. – 5 P.M. EST.
I cannot say enough good things about this system. I have 3 boy dogs. Two border collies and a golden retriever. They are all under 4 years of age with enough energy to turn my hair grey. I never worry about them not being home when I return. Other strays taunt them and i have no fear of them running off to chase them. In the 3 years I have used this system I have only had a couple problems. Long hair in the winter, remember to shave where the prongs land or tighten the collar up a bit. The slip to tighten feature on the collar, if u have multiple dogs check every once in a while that they didn't tug on each other enough to tighten ones collar too much. Spare parts, always a good idea to keep batteries, an extra collar band, and prongs on hand. Sometimes wrestling around leads to missing pieces. I am planning to call Monday to check into a collar for my yorkie. He loves to play with the big dogs and its hard to do so on a leash.
My sister just moved to the country a couple months ago as well and this system has made her city dogs transfer to country living amazingly easy.