This extra receiver collar can be used to add another dog or as a replacement collar to the Wireless Pet Containment System (PIF-300). Add an unlimited number of pets to your system. This collar features 5 adjustable levels of static correction.
We bought our wireless collar in 2009. I lost and replaced one prong in that time and replaced the neckstrap last year after the clasp broke on one side.
Years ago I learned the importance of recalibrating the collar. Customer support patiently took me through the process two or three different times, spending as much time as was needed to help me reset my system. It finally sunk in how to do it myself without having to call in everytime for guidance. I learned to take the time to do it every time I change out the battery, and then I do walk about to test the perimeters/boundaries.
So why am I writing this review?
Because today, after a prolonged submersion (and subsequent dead battery) I thought I'd finally come to see the end of the road for my collar; and after 9 years I wouldn't have been surprised. I went to PetSafe.com thinking I might just go ahead and replace the collar. After seeing the replacement cost I decided to unplug my transmitter, place it in another location, swap out the collar battery and recalibrate the system again. Then I walked the perimeter and guess what...it kicked in and is continuing to work as usual.
Sentinel Dog is now happily back out patrolling his perimeter :^>
So, just a note to reviewers and other customers who have been disappointed with this system: I vigorously encourage you to call customer service and take the time to really learn how to reset your system. Because in my experience 'system failure' is more likely operator error. Just sayin...
Taking time to do this may save you the unnecessary cost of replacing your system or collar, and will help bring you up to speed on how to manage your system on your own for years to come.
Again, just sayin :^>
We have had our system for a little less than a year and once before the collar stopped working. Thought maybe it got wet so took the battery out and let it air dry. Worked fine. BUT a couple of says ago the collar quit working again. Tried replacing batteries, tried re synching, tried adjusting the connection points for better contact, tried cleaning and scuffing the contacts but to no avail. So called customer service and they were the BEST! They didn't give me a hassle and are sending a replacement since I am within warranty. I love this containment system, just really wish the collars were more dependable considering my trouble along either the many other reviews. But can't praise enough the customer service. Thank you Petsafe.