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Elite Little Dog Rechargeable Static Remote Trainer

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20 Customer Reviews

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Rating
40%/
40%
by
This trainer originally came with rubber collars that were easy to put on and adjust. The new nylon collar is VERY difficult to put on since the buckle is on the side instead of the middle. Be very sure your buckle is completely secure or the collar will fall off.

PETSAFE RESPONSE: We appreciate you sharing your thoughts with us on your remote trainer, Nancy. You may find it helpful to know the Elite Little Dog Rechargeable Static Remote Trainer has always used a replaceable nylon strap. Some older, discontinued styles of other types of remote trainers did have flexible rubber-like plastic strap. We found that those types of straps were not only less breathable, but also had difficulties flexing small enough for some breeds of dogs. The placement of the buckle is purposefully designed so that the collar strap can be fitted as snugly as possible on pets with petite necks. If you are having some trouble with fitting your collar to your pet, please give our Customer Care Center a call at 1-866-738-4379 and we'll be glad to see how we might be able to help!

Rating
80%/
80%
by
My collar Receiver broke 6 months after the warranty and I was not happy abut paying for $180 For something that broke so fast. The Extra part was $90 I talked to customer service and they sent a new one for no charge I am thankful! :)

Rating
40%/
40%
by
I bought the little dog trainer on December 28 2014 it was working great until 1 year and 1/2 which is June 10th the product is in wonderful shape and everything works except the receiver. It wouldn't turn on I chatted with the company and I would get a new one for $45 which is half price but it doesn't include shopping. however I believe the warranty should have been longer I mean at least 2 years I bought remote trainers for half the price and the warranty on them was 1 year they work better. The links were also too short for my long haired dog and I had to put it on tight for the product to work. I am not happy with this product

PETSAFE RESPONSE

Thank you for sharing your experience, Courtney. We can understand how it would be frustrating to have a remote trainer collar that will not power on. You may find it helpful to know that over charging or undercharging this collar can create issues such as you are describing. It is best to only charge the system when the battery indicates that it is low, and if it is being stored for long periods of time it is important to charge it every 6 weeks or so. We will contact you privately for a solution, as we want to help out! Feel free to give us a call at 1-866-738-4379 if you have any further questions.

Rating
80%/
80%
by
After having this training collar set for two dogs for several years, the remote finally died. I tried charging it on both charging cords, but neither worked, so I'm back shopping for a new set for my two small dogs - "small" being the key word. It is so difficult to find a collar set that is made exclusively for small dogs. Many sets don't show what the unit will look like on the dog, and I have visions of the black piece being too large for my poor dogs' necks. So, I keep coming back to Petsafe because their collars are the best size. On the con side, their prices are ridiculous compared to all the other products. I hoped that their prices had come down, and since they haven't, I'm looking around to make sure I've checked out all options.

As far as my dogs are concerned, we did the invisible fence before these collars, so they were already experienced with shocking and beeping. They also experienced the barking shock collars (which I HATED), so I was happy to find no-shock collars. I didn't use the vibrate option on these collars and only used the noise/beep. My dogs know the boundaries of my yard and don't even bark at our annoying neighbor dogs who are chained up and bark constantly without supervision. My dogs go about their business as if the other dogs don't exist thanks to these collars. Of course, none of this happened just because of the collars. I had to stand there and physically train them, and none of this happened over night.

Unless you are in a hurry to train your dog with a shock collar like spanking a child to get him to do what you want, this collar isn't for you, and I'm guessing neither is the dog. If you take the time to work with your dog to get him to understand the meaning of the sound and vibrations, this collar is a winner. It's rechargeable and works for two dogs at the same time. It is also the right size for small dogs, not a brick. The cons are the price, and I wish the dogs could be managed individually.

PETSAFE RESPONSE

Thank you for taking the time to share your story, Sharon! We can understand your frustrations and please know that this information has been passed along to the appropriate parties for review. We are glad to hear that the remote trainer is a good training tool for your pups, but sorry to hear that the batteries are giving you trouble. You may find it helpful to know that over charging and undercharging rechargeable batteries can reduce the battery life. It is best to only charge it when the battery is low.

Additionally, this trainer is designed so that the collars can be managed separately. The left two buttons are dog 1 and the right two buttons are dog 2. Top button is tone and bottom is static. If you need assistance with programming, please give us a call at 1-866-738-4379,


Rating
100%/
100%
Worked great4/23/16
by
Worked really well on my puggle. I was able to let him off leash after 2 months.

Rating
80%/
80%
by
Noki has been trained to go off-leash. I used a " PETSAFE Elite Little Dog Remote Trainer" collar which can give him a small shock to get his attention when he is running. He already knew all the commands, but ignored the call if he wanted to run. It took less than a week to train him once I got the right collar. The first one I tried, same name but not Elite, only had a 100 yard range, and he quickly learned that he could get out of range fast and then would not be bothered. He is VERY FAST. When I switched to the Elite trainer, with a 400 yard range, he responded immediately. It has a button which just beeps him, another setting with several levels of vibration for warning him, and then level 15 gives him a small shock, but only when absolutely necessary. He yelps, and I hate that, though I think it is more in fear than in pain, and I haven't had to use that button since the first week, and then only a few times. We've had it for about a month now and he seems totally trained. I don't even have to use the beep--he just stays in range, pretty much just where he can see us. I let him run and he LOVES it, but I always keep him in sight. He now comes when I call, usually immediately, stopping on a dime, and running back full speed. It sure is fun to watch him run!

Rating
80%/
80%
by
I bought this collar a few years ago and mine too stopped charging, both the collar and the handheld remote. I cannot find this in the store anymore and was happy to see it is still available on line. It is a great collar, except the longevity.
With my original collar I was able to add another collar if needed. Can you still do that?

PETSAFE RESPONSE:

Thank you for sharing your experience, Fran! We are glad to hear that you have gotten many good years of use out of this trainer, but sorry to hear that the battery has given you trouble. It is possible that the issue is the charging cable itself, and this is a replaceable piece. Also, you may find it helpful to know that if the battery is charged properly, the batteries can last anywhere from 3-5 years. These remotes still have the 2-dog feature. For further assistance, please give us a call at 1-800-732-2677.

Rating
80%/
80%
by
I love this trainer except for one flaw. My handheld part of this product is now not charging correctly. It says it's charging and says it's charged, but it will not operate now. I understand they will not last forever but goodness its going to be expensive to replace after only a couple of years. They should make the rechargable battery where you can change it.

PETSAFE RESPONSE

We appreciate you taking time to share your experience with your Elite Big Dog Static Remote Trainer and the success you've had with training! However, we are sorry to hear of the recent trouble you've encountered with your handheld. Please know that following the proper charging procedures in the manual help the batteries last longer. These rechargeable batteries hold a charge anywhere from 3-5 years depending on how often they were charged and how they were stored. For more troubleshooting and information, please contact our Customer Care Center at 1-800-732-2677. We would be happy to hear from you!

Rating
20%/
20%
by
I bought this remote trainer and scrutinized the package for minimum weight size. it doesn't say anywhere that there is a minimum dog size. i have a little dog, he is 4 lbs. when i opened the package, it says for dogs starting at 8 lbs! my dog will never reach that weight, he is full-grown! what am i supposed to do with this?

PETSAFE RESPONSE

We are terribly sorry to hear that you have had a bad experience with your remote trainer, and we can understand your frustration! Please know that your feedback concerning the packaging will be passed on to the appropriate parties for further research. To return your product, please check with your local retailer for information regarding their return policies. To help smaller pets with their bad behaviors, we do have other products that may be more suitable for your needs. To find out more, please call our Customer Care Center directly at 1-800-732-2677. Our office hours are Monday through Friday 8 A.M. – 8 P.M. EST and Saturdays 9 A.M. – 5 P.M. EST.

Rating
80%/
80%
very effective12/20/14
by
Love this product!! Very effective on my stubborn schnauzer....with only the use of the tone. We're now able to walk him off leash at the park and know we are in control. Excellent training tool. The only criticism is that the nylon collar stretches causing the prongs to lose contact.

Rating
60%/
60%
by
I had owned this same collar for many years, and loved it. Works great, easy to use, very effective training device that saved my dog from many potentially disasterous situations. So when I had to replace it (I washed it under the faucet after my dog rolled in something horrible, and I think I overwhelmed its waterproof capabilities,) I bought the same collar again. The training portion of the collar is still great, but the previously high quality, rubberized collar has now been replaced with a cheap, flimsy nylon collar. It's very difficult to adjust, it doesn't stay in place, it loosens as the dog wears it, and since I use it on multiple dogs and can't cut off the excess nylon, my dog trails a long extra flapping piece of nylon. Very disappointing.

Rating
80%/
80%
by
I originally bought the big dog collar for my 10 lb shih tzu and used it for about 2 months...and it did great. The dog is much better trained than i could have done on my own. I decided to try the little dog collar because the big one really was just too big for her. the little collar is small enough but..the alert sound is too low and the Buzz..needs to be set high to get a reaction. I guess it's because she was used to the big collar. The collars are really a good investment and as I have said before..it's the same as having an electric dog fence except you are in control. I never or rarely have to Buzz her because she does come when called just by using the tone. I have associated the Buzz with "no" and the tone with "come" and it works like a charm.I have no complaints and have recommended it to family members and they have had good luck as well. It's not harmful if used right.

PETSAFE RESPONSE: We are happy to hear of your success with the Elite Little Dog Static Remote Trainer! Because every pet responds differently, this product does offer multiple settings, and we are glad to know you have found what works best for your shih-tzu! If you have any questions or need assistance, please know our product experts are standing by to help. For more information, please call our Customer Care Center at 1-800-732-2677.

Rating
60%/
60%
by
I had to reorder and when I received my package, I was very disappointed to see that they completely redesigned the remote and the collars for little dogs! I hate the nylon collars -- they don't fit snug and slip easily, plus, the receiver collar component is too heavy for the nylon collar and slips down on my dogs neck unless the collar is really tight and then it's not supposed to be that tight! I am also very disappointed in the smaller rubber on/off buttons on the collars and remote which is difficult to use. The electrodes are shorter, too, and I don't know if they will work as well as the old ones, as I haven't tried it yet. Our dogs respond pretty well to the tone most of the time. I love Pet Safe and I don't know what we would have done without these collars - they have been a true life saver for us because we can let our dogs run around outside without a leash and get them to come back to us without having to yell at the top of our lungs for them! LOL And, it's saved their lives a couple of times from running out into the road when cars are coming and they stop dead in their tracks when they hear the tone! It's just that Pet Safe needs to listen to its customers here and all of our complaints and change the design back to what it was before that worked so well for all of our little dogs! Otherwise, when I have to reorder, I will be looking for another brand. Thanks!

PETSAFE RESPONSE: We are always looking to improve our products and we do appreciate your time and feedback on this Elite Little Dog Remote Trainer! The redesign of our products are often based on our customer feedback and technology advancements. Please know that your concerns about this newer design had been passed on to the proper team for review. We do value your input, and if you would like to offer more suggestions, we welcome you to become an Idea Partner. For more information about how to join, please use the link below. If you'd like to speak with a Customer Care Representative, please contact our Customer Care Center at 1-800-732-2677.

LINK: http://labs.petsafe.net/

Rating
100%/
100%
by
I have bought a few collars and this one is the best. It is light and works great my dog responds to tone I do not shock him.

Rating
40%/
40%
Disappointed12/12/13
by
We previously owned a petsafe wireless fence which worked well but after moving did not encompass a large enough area. I bought this trainer due to it's range, which is adequate, which is why I gave it two stars, one for range and one for the fact that it does work. The collar works fine as long as the battery is charged. Therein lies the problem with this trainer. The advertised life of the battery is 40-60 hrs, mine has yet made it twenty four hrs. What I can not understand is why a rechargeable collar at all? Why not use the same collar which comes with the wireless fence ?? The batteries in it lasted forever. I spend so much time taking this thing on an off to recharge it, that I hate it ! Wish I had my money back ! Definitely would not recommend it to anyone.

PETSAFE RESPONSE: We are sorry to hear that the battery on your Remote Trainer has failed to meet your expectations. The battery life on this receiver is estimated to 40-60 hours on a full charge, depending on use. If you are using this system as a containment method for your pet, it may require more battery life because it may be used more frequently. Please know that we do have other systems or options with your original wireless system that may better suit your needs. If you'd like to discuss these options, please contact our Customer Care Center at 1-800-732-2677 so that we may find a solution.

Rating
20%/
20%
by
I have a 30 lb Beagle/Shepard mix. She loves to run off and explore and follow that beagle nose of hers and she's stubborn as can be (again, the beagle) and completely ignores my calls for her. I bought this remote trainer at a local Petsmart. She is a slim dog and her neck is small. I adjusted the collar to the smallest it would go and she still couldn't feel a thing, even when I jacked it up to the highest setting of 15! This is the Little Dog Trainer so I can't get any smaller. Like another reviewer, I don't think the nylon collar is appropriate. Just cannot get a good fit and therefore it is ineffective.

PETSAFE RESPONSE: We appreciate your feedback and we are sorry to hear that our design of the Elite Little Dog Static Remote Trainer did not meet your expectations. We do understand how frustrating a poor fitting collar must be, but please know that most of our straps adjust from 6 to 23 inches to fit each pet differently. If your pet does not seem to react to the Trainer, and you know that the system is working properly, you may want to ensure proper collar fit by placing the receiver high on your pet's neck close to her ears. The strap should be snug, allowing 1 finger to fit between the end of contact point and her skin. If she is still not responding to the Trainer, please contact our Customer Care Center at 1-800-732-2677 for more troubleshooting or replacement options.

Rating
100%/
100%
Works great10/2/13
by
My dog loves to get loose outside and explore the neighborhood. Catching him is very difficult and time consuming. With the Training Collar, all I had to do was call him and push a button. After the third time, he came to me instead of playing the chase game and he never got more than a half block away.

Rating
20%/
20%
by
I bought this collar for my 13 lb dog. She LOOKS at me when I have the stimulation set to 15. LOOKS doesnt yelp, stop what shes doing or anything else just looks SOMETIMES. I tried to exchange the collar for the elite big dog remote trainer but apparently no one can get that here. I called petsafe and they were rude on the phone. Sorely disappointed with this collar. Poor design and function. I also would like to see an exchange able collar strap... I like putting the cinch it collar for use with the e collars.... I can ensure its on proper this way. Nylon simply does not work properly.

PETSAFE RESPONSE:

Thank you for taking the time to share your comments and the details of your situation. Please know that they have been passed on to the appropriate teams for review and feedback.

Rating
80%/
80%
by
I got this collar because my usually mild-mannered, little ten pound, Havanese dog would charge through his invisible fence to attack dogs that were passing by, even though the collar was set as high as possible. I was afraid he was going to get hit or chewed up by a larger dog. So I attached this training collar along with the fence collar to break this dangerous habit. I had to set it high and make sure the prongs hit his neck. I corrected him by hitting the button as soon as he hit 'attack mode' and before he crossed the fence. Thankfully, this worked immediately. Since he had been trained during the fence phase to go toward the house with a shock-like feeling, the correction would result in his immediate return to the house. Frankly, nothing else would get his attention when he was in attack mode BUT the collar. I used a sharp 'no' each time and soon he associated my 'no' with the unpleasant correction. Now he stops his dog attacks with a solid 'No!' on most days. Unfortunately, he still needs a reminder once in a while. Maybe, someday, I can take the training collar off of him while he is in the yard.
This collar was the difference between a fail and success with a 1500$ invisible fence. Well worth it.

Rating
20%/
20%
by
Was so excited to get a little dog collar with rechargeable batteries AND more distance until I got it and found that due to a change in collar design, the cheapie nylon collar does not keep the electrodes in contact with my dog's neck. Customer service is sending longer electrodes, but the old rubber Petsafe small dog collar worked so well. The Sportdog collars with the wrap around design also work great. I just wanted a tiny, less conspicuous collar. It works great on my wrist, not so great on the dog.


PETSAFE RESPONSE:

We are sorry to hear that the collar design has failed to meet your expectations. Please know that your comments have been passed on to the appropriate teams for review. We do value your feedback and appreciate you taking the time to share the details of your situation. If you need further assistance, please contact our Customer Care Center at 1-800-732-2677.