Regular cleaning of two times a month. Filter changed once a month. I've had it for two years. Had to replace water reservoir and just ordered the pump.
My cats love it, so naturally I'm am very happy with the product.
I've had my Drinkwell fountain for a few years. I have three cats so I make sure that the pump is cleaned every two weeks. We recently got a new puppy and he is not as clean as the cats so I now have to clean the fountain every couple of days. Two days ago, I thought the pump had stopped working. My husband is a master plumber. He looked at it, blew on the pump a couple of times and it worked again. Today, I cleaned it again and this time I could not get it to start working. I searched for a replacement pump and came across this website. I started reading the reviews and worked on the pump again. I was able to take it apart and cleaned it more thoroughly with a toothbrush. I crossed my fingers and plugged it back in. Voila! It works!
Thank you Angelica! I was ready to order another pump but instead took apart the pump, cleaned it and added a drop of veg oil! Wow, great results. I plan to do better cleaning job in the future too. Happy kitties and mom !