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Drinkwell® Platinum Replacement Pump

SKU# PAC00-13204

$16.95
FREE SHIPPING (on orders over $50)
This item qualifies for free shipping.
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Description

Replacement pump for the Drinkwell Platinum Fountain with U.S. adaptor. This pump has a 90-day warranty.

Features

  • Compatible with Drinkwell Platinum Fountain

System Includes

  • 1 pump
  • 1 adaptor

Reviews

88% 100% 22
Overall
%
(22)
#
Ratings Breakdown
22 reviews
5 star
14
4 star
5
3 star
2
2 star
0
1 star
1

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Rating
100%/
100%
great product, 4/9/14
by
I read the comment about how to clean the pump, after it stopped working and I tried it. The pump hasn't worked as well for years. Saved me the hassle and cost of buying a replacement pump. Thanks for the tip. This is a great product and my cats love drinking from the "fountain," especially when it is working well.

Rating
100%/
100%
Clean the pump!, 3/22/14
by
I took the advice here about cleaning the pump and the fountain works like new. I clean it every 2 weeks but never realized the motor mechanism came apart for cleaning. Thank you! I didn't mind the $20 but 6 disappointed cats was too much.

Rating
100%/
100%
Great product- fixed pump by cleaning it., 3/22/14
by
After several years the pump started flaking out. It would not start after changing the filter. This site advised me to clean the inside of the pump. It worked!!! Don't be timid. Pull the tube on the pump out. Then gently pull off the front grate. Clean it with q tip or paper towel with a toothpick. Then pull out the black plastic part in front of the fan. Clean it. Then pull out the tiny white turning fan. Clean the built up slime from than and the chamber that hold the fan. It is fairly ease. Then reassemble the pieces step by step. It worked perfectly after a thorough cleaning. My cats are thrilled. They refuse to drink water from a standing water bowl. They love this fountain.

Rating
80%/
80%
OMG…. this pump has been going strong for 5 years..., 2/1/14
by
OMG… it stopped working after I cleaned it this morning!! I did not check the website until after I went to the pet stores to look for a replacement pump. I could not find one so I bought a whole new Platinum Fountain. Got home and checked on the net for replacement pumps…. read the reviews and found out I needed to take apart the plastic parts and clean them…. OMG…… thanks…. I can return the new one…. old one works PERFECTLY !!!!!

Rating
60%/
60%
Don't get a new pump: clean the old one!, 1/25/14
by
Before you waste money on a new pump read this! When the pump gets clogged it stops working. All you need to do is take the plastic parts apart, clean them and the pump thoroughly getting all the accumulated gunk out, and Voilà! You just saved yourself twenty bucks!

Rating
80%/
80%
Cleaned it and it works great again!, 1/21/14
by
Pump quit working this am and I saw the other reviews here and called Customer Care and they talked me through the process of cleaning the pump and now it works great again! Happy Cats and happy owner!

Rating
100%/
100%
I followed Ken's advice, and it worked just fine, 1/15/14
by
I followed Ken's advice, and it worked just fine. Thanks Ken

Rating
100%/
100%
10 cats, 1/10/14
by
I have 10 cats and should probably have 2 fountains. They love it. It makes me happy because I am concerned about 2 of my cats becoming dehydrated. They don't drink enough from bowls, but drink plenty from the fountain. Helen

Rating
100%/
100%
Follow instructions to clean your pump and save, 1/10/14
by
I followed the directions by Ken and the other. My pump died after 2 or 3 years. I took off the end cap and manually turned the white blades. I also used a paper towel to clean everything off including the intake grate which was pretty clogged too. I put it in a tupperware full of white vinegar and next thing I knew it was running and spitting out all kinds of junk. I rinsed and repeated with white vinegar again, then water. After that I put my fountain back together and it's working. Thanks everyone!

Rating
100%/
100%
Ken - thanks, 1/8/14
by
Just cleaned out the impellor and everything is back and running (after it totally stalled out as yours did). Petsafe, I'll be back here when it does go completely as I really appreciate you leaving this information despite it costing you (short-term) sales.

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