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Drinkwell® hy·drate® Filtration Systems

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4 Customer Reviews

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80%/
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It would be great if the pump flow adjustment lever was external to the case. I know it would require re-design of the case. Minor nitpick...not a deal breaker. Otherwise this is the best pet purchase I made this year. My cats love the swirling effect of the water...I keep the pump submerged. I like that the filters are sturdy and easy to change...not like the flat filters. I wish I had found this product years ago.

PETSAFE RESPONSE

We are glad to hear that the Drinkwell® hy·drate® works well for your cats, and we appreciate your feedback! Your experience has been passed along to the design team for review. If you have any questions or concerns feel free to reach out to us for assistance.

Rating
100%/
100%
by
...because I can use it in ANY bowl. We have 6 cats so we usually use a 9 X 13 glass baking dish.

Just curious why the blue one costs more than the white one, about $7 ... you're currently out of the white ones?

PETSAFE RESPONSE

Hello Rita, we are glad to hear that the Drinkwell® hy·drate® Filtration Systems works so well for you and your pets! The white ones were temporarily on sale and we are currently out of the white ones. If you have any additional questions or concerns please give us a call at 1-866-738-4379.

Rating
100%/
100%
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What a great product! Easy to take apart, clean and reassemble. You can even use your cat's favorite dish.

Rating
80%/
80%
by
Love this fountain pump idea as a second water source for my cat... However, I really wish this came with the LED light like what is on the Platinum Replacement Pump... What are you waiting for? Please design one that the LED lights can be placed in the bottom of the bowl of water next to or built into the pump housing.... PLEASE....because I also want to use inside a small glass vase to make an aquarium for guppies, too!!! Will give it 5 stars when LED Lights are added!!!

PETSAFE RESPONSE: Thank you for sharing your feedback regarding your experience with the Drinkwell® hy·drate™ Filtration Systems. We wanted to thank you for your suggestion to add LED lights to the pump, and we will be forwarding your comment to the appropriate team for review. We would also like to invite you to become an Idea Partner and share your great ideas with us! For more information, please view the link below. If you have any questions, please contact our Customer Care Center at 1-800-732-2677.

LINK: http://labs.petsafe.net/