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Drinkwell® Big Dog Fountain

SKU# PWW00-13713

$74.99
FREE SHIPPING (on orders over $50)
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Description

Developed by a veterinarian, the Drinkwell® Big Dog Pet Fountain provides 288 oz (2.25 gal) of fresh, filtered water to your pet. A patented free-falling stream of water entices your pet to drink more and continually aerates the water with healthful oxygen. A charcoal filter removes bad tastes and odors, giving your pet the best way to stay hydrated! This model features a 5-inch deep bowl to help prevent spills and a 1-gallon reservoir to increase capacity and make refills easy. Replaces SKU DOGC-RE.

Key Features

  • Receiving ramp and adjustable flow control reduce splash of falling water
  • Lid snaps in place to prevent accidental removal
  • No assembly required
  • Completely disassembles for cleaning
  • Water intake grate catches hair and kibble
  • 5-inch bowl wall with splash guard creates a deep pool of fresh water and prevents splashing
  • Rubber feet prevent sliding

Features

  • Plastic
  • Best for large dogs or dogs who tend to spill or splash water
  • For indoor use only
  • Replaceable charcoal filter removes bad tastes and odors
  • Holds 2.25 gallons
  • Hand wash only

Reviews

67% 100% 11
Overall
%
(11)
#
Ratings Breakdown
11 reviews
5 star
4
4 star
2
3 star
1
2 star
2
1 star
2

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Rating
100%/
100%
Great product, 2/3/14
by
I have 3 small dogs and 2 indoor cats. This fountain has been a great asset to our furry family. Cleaning is a breeze once you do it a couple times. I admit I broke a piece off of it the first time I cleaned it ooops! after talking to the customer service they sent a replacement and told me what I did wrong and it's been a breeze since.

Rating
100%/
100%
Good for any size dog or dogs., 11/6/13
by
I had my Big Dog Fountain for over two years and it still looks and works good. I have three dogs a Shih Tzu, a Sheltie, and a Big Lab. They all drink from this fountain. I bought a brush cleaning kit from this site and does help when cleaning fountain. I also bought a new lid on the top of the fountain. The Lab had chewed on the old one when he was a pup. The pump is still working fine. I clean it out when I clean the unit every three or four months. You can tell went you need to clean it. I would buy this fountain again if I ever need to replace it.

Rating
60%/
60%
I like it but..., 11/3/13
by
I have 3 dogs and this seemed like a great solution, but it is difficult to clean. I have tried the dishwasher and it didn't get everything, and it melted the water bottle, which was frustrating. There is a point in the dish that the water circulates through that catches a lot of hair, etc, I think it would be easier to clean if it was a screen or small mesh, and was removable without taking the product apart so it could be cleaned on the fly.


PETSAFE RESPONSE:

Thank you for taking the time to share your comments and the details of your situation. Please know that they have been passed on to the appropriate teams for review and feedback. We do offer replacement parts for this fountain such as the reservoir. You may contact our Customer Care Center at 1-800-732-2677 to purchase replacement parts. We look forward to hearing from you.

Rating
20%/
20%
Hard to keep clean, water bottle has awful odor., 10/20/13
by
I agree with another reviewer regarding some sort of food/hair skimmer. I have a rescue German Shepherd who has lived his life on the end of a chain and pretty much starved. He must keep food particles in his mouth because there is always food in the water bowl after he drinks. I try to keep a separate bowl for him but he also uses the fountain, which is shared with two cats and a Border Collie rescue. It's not just a matter of cleaning it constantly (i.e., the offer of a cleaning kit), it's the way food gets trapped in it and the whole thing has to be picked up and dumped. Parts of it are easy to open, other parts, I have to use butter knife to pry them apart. The water jar has an awful smell to it, too that no amount of washing seems to remove. Any ideas on how to fix that? Suffice it to say that I am not pleased with this fountain.


PETSAFE RESPONSE:

We are sorry to hear that you are experiencing a problem with your Drinkwell Big Dog Fountain. Thank you for taking the time to share your comments and the details of your situation. For additional assistance on cleaning techniques and suggestions that may help rectify this issue, please contact our Customer Care Center at 1-800-732-2677.

Rating
100%/
100%
Cleaning the Fountain, 10/2/13
by
The easiest way to clean the fountain is to take it apart once a week and put it in the dishwasher...problem solved =)

Rating
100%/
100%
Love it, 9/13/13
by
I bought this product probably 5 years ago, found it at the pet store and decided this was better alternative for multiple cats, have had as many as 6, currently have 3. I am very pleased with it, did buy a replacement pump mostly just to clean and allow to dry and alternate. I am getting ready to buy some second one because this one has started leaking. I find these are well worth the money. I also use a large feeder and it is very nice to go off for a weeks vacaction and not worry about feeding or checking on water while I am gone.

Rating
40%/
40%
Great Idea bad design, 9/13/13
by
I tried to use this for my 3 German Shepherds, the capacity is great, but design flaws make it not so much. If you have pets that won't get food particulate and pet hair in dish it would be ok. I wish it had something more like a pool skimmer along with fewer nooks and crannies which make cleaning near impossible with the odd angles. The noise isn't bad and I never had any leaks either.

PETSAFE RESPONSE:

We are sorry to hear that you encountered difficulty cleaning your Drinkwell® Big Dog Fountain. We do offer a Drinkwell® Fountain Cleaning Kit that may assist you with this issue. If you would like to discuss this with us, please contact our Customer Care Center at 1-800-732-2677. We do value your feedback and appreciate you taking the time to share your experience.

Rating
80%/
80%
Works great, 9/8/13
by
Haven't had any issues with this, except I melted the flow adjustment parts by putting them in the dishwasher. Works well, although the filters are a little pricey.

Rating
40%/
40%
not worth what I Spent considering the main problem, 9/1/13
by
I like the filter and the running water, but this thing leaks all over my floor. Again, it does exactly what I want it to do, but for the amount of money I paid for this thing it should be water tight. Because of the previous review I've decided that turning the thing in for a replacement will do me no good, so now I'm going to attempt other methods of waterproofing the seams of what should already be a watertight device.

PETSAFE RESPONSE:

We apologize that you have encountered a problem with your Drinkwell® Big Dog Fountain. This PetSafe product is covered by a one year limited warranty. Please contact our Customer Care Center at 1-800-732-2677 so that we may provide a possible solution. We appreciate you taking the time to share your experience.

Rating
20%/
20%
Not a wise purchase , 6/28/13
by
This product is a piece of junk. I had to have it replaced 3 times, all with the same defect of leaking near the motor which, in turn, releases the reseviour all over the floor. (terrible design flaw) All proper maintenance and cleaning was followed. It is a pain to clean and the filter is useless. The motor is very loud as well. I would not recommend this to anyone.

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