Drinkwell® 360 Plastic Fountain

SKU# D360-RE

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Developed by a veterinarian, the Drinkwell® 360 Pet Fountain provides 128 oz (1 gal) of fresh, filtered water to your pet. Multiple free-falling streams of water entice your pet to drink more and continually aerate the water with healthful oxygen. A charcoal filter removes bad tastes and odors, giving your pet the best way to stay hydrated! The 360’s multiple streams and circular design allows pets to drink from any angle and is great for multiple pet households!

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Key Features

  • Patented free-falling stream entices pets to drink more Receiving ramp and adjustable flow control reduce splashing
  • Provides 1-5 water streams with interchangeable spout rings
  • Submersible pump for nearly silent operation
  • Rubber feet prevent sliding


  • Best for cats and small or medium dogs
  • Replaceable charcoal filter removes bad tastes and odors
  • Holds 1 gallon
  • Dishwasher safe, excluding pump
  • Made of BPA-free plastic
  • For indoor use only

Drinkwell® 360 Plastic Fountain


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Happy then later... NOT, 5/25/14
I had this 360 Plastic fountain for over a year. At first I liked it until after 6 months.
I had to give it a thorough cleaning every other day. And I mean SCRUBBING.
The fountain reeked of odor the next day each time I cleaned it plus water started to build slime (algae). Scrubbed it and finally got tired of cleaning I threw it away. I do have 2 dogs and one cat but still....Before 6 months I would clean it twice a week and no problem.
After, it exhausted me and now I have 3 water bowels and I'm happy. I was thinking of purchasing the Drinkwell stainless steel one. This might be a better buy. Any suggestions?

PETSAFE RESPONSE: We are sorry to hear of the trouble you've encountered with your 360 Plastic Fountain. We can understand how frustrating this must have been!
Please know that for any of our fountains, if you have multiple pets or dogs use the product, the slimy feeling may be caused by your pets' saliva. We do recommend to change the water and clean your fountain more frequently to prevent this. Also, we suggest to ensure the fountain parts are rinsed thoroughly after cleaning the fountain. Soap residue may also cause sliminess. To reduce mold and mildew, soak the fountain in a 90% water, 10% bleach solution for 15 minutes. Be sure to rinse every part thoroughly before re-assembling the fountain.

For more support on how to clean the fountain and the pump, please use the link below, or contact our Customer Care Center at 1-800-732-2677.


Drinkwell 360 Plastic Fountian, 5/11/14
I have owned this fountain for about 6 months. I take it apart and clean it once a week. If this is done it works properly with water flow. The only question I have is how long will the pump work running all the time. Sometimes at night I do unplug the unit and re-fill with water the next day. This does work fine for me.The only problem I have is the little plastic screw on water regulator broke and I have to replace it. I have several cats that drink from the system and love it. Overall, I am happy with this product. Also, I am happy I found this website to order parts for the fountain.

PETSAFE RESPONSE: We are happy to hear of your success with your Drinkwell 360 Plastic Fountain! To answer your question, the pump can last for years if the Fountain is properly cleaned and maintained. This product does have a 1 year limited warranty, and we would be happy to offer troubleshooting or replacement assistance on your fountain. If you have any questions or concerns, please contact our Customer Care Center at 1-800-732-2677.

Great product but leaks, 5/10/14
We bought this through amazon and love the product. This has started leaking at the bottom as soon as we turn it on. Would you know how this can be fixed. Thank you

PETSAFE RESPONSE: We are happy that hear that you enjoy your 360 Plastic Fountain! If you notice a leak at the bottom, we suggest to first check for any visible cracks in the bowl. If there are no cracks, place a towel under the fountain in order to pinpoint where the leak is coming from. If you find a leak, you can attempt to patch it, or contact Customer Care for a replacement. For more information, please use the link below or call our Customer Care Center at 1-800-732-2677.


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