Create a full- size chain-link kennel from the contents of a single box. The PetSafe do-it-yourself box kennel can be transported with ease and sets up quickly with the help of a few simple hand tools.
I like the pen...HATE the plastic connectors., 9/28/13
I like the kennel. It works great. I hate the plastic connectors. I have a roof on it and a wind came and blew the kennel and all the plastic connectors broke and the pen got destroyed. Luckily the animal I had in it lived and was ok. I just need more connectors.
We are sorry to hear that you are experiencing a problem with your PetSafe Kennel. We have updated the connectors for your kennel from the plastic version to a metal version. Please contact our Customer Care Center at 1-800-732-2677 for further assistance with obtaining replacements.
Kennel is only as strong as the plastic connectors , 9/16/13
I installed an over head sun shade during a wind storm the plastic connectors failed. tried pet store and tractor supply both unable to locate replacement parts to repair.
We are sorry to hear that you are experiencing a problem with your PetSafe Kennel. We do offer replacement connectors and hardware through our Customer Care Center directly. Please contact us at 1-800-732-2677 to place an order for the replacement parts needed.
Four of the gray plastic corner connectors failed in the wind storm we had up here., 7/16/13
Four of the gray plastic corner connectors failed in the wind storm we had up here. I would think they would holdup better if they were made of metal. I need 4 to repair my kennel. Your Tractor & Farm retailer in our city thought your product was less than sufficent for their purpose. Please send info on the best way to remove the broken pieces from the tubes and how to get the replacement parts I need. I have had it for 4 years. Thanks