The Basic Remote Trainer makes training easy and affordable for any budget. With a 75 yard range and 12 levels of static stimulation and two tone training options, you can communicate with your dog and reinforce good behavior off-leash.
I have owned this collar since November. We had to replace it in December due to a family member loosing the remote. This was a down fall, but the customer service rep was great. Got me a new one at the same price I paid for the old one. Every time I have had an issue I can contact them and they have help me figure it out or replaced the part that I need. As far as the collar goes, we just recently learned that there is an off switch on the battery door. Other wise we were going through batteries like crazy. Now not as much. I have a dog that loves to run and normally we have to chase her by a busy road. Well not with this collar on and working. She comes back as soon as my husband or I hit the shock button. She even responds to the tones when she is outside. Best money so far that we have invested in.
I bought this stupid thing to train my dog but it is not even worth putting it on him. It only works a quarter of the time, usually it just does NOTHING! Biggest waste of money ever! Will switch to another brand, not even chancing it with this brand any more.
PETSAFE RESPONSE :
Thank you for sharing your experience, Jessica. We are terribly sorry to hear of the trouble that you have had with your Basic Static Remote Trainer. It is very likely that with some troubleshooting we can get your system up and running. For troubleshooting, please give us a call at 1-866-738-4379.