The Basic Remote Trainer makes training easy and affordable for any budget. With a 75 yard range and 12 levels of static stimulation and two tone training options, you can communicate with your dog and reinforce good behavior off-leash.
Do not buy this product. Every time I put $15 worth of batteries in it, it only last 1/2 day. Even if you take the batteries out completely, they die right away. I even exchanged it at the store for another one, expecting that I got a flawed one initially. Nope! Same thing. Now I'm stuck with something I can't use.
PETSAFE RESPONSE: We are sorry to hear about the problem you've encountered with your Basic Remote Trainer. Having to replace batteries frequently can be frustrating, especially when the product is not used often. Please know that the average battery life is up to 2 months, but if the receiver collar is left ON continuously, the maximum battery life is about 10 days. This product is backed by a 1 year limited warranty, and we would be happy to troubleshoot this issue with you. For more information, please contact our Customer Care Center at 1-800-732-2677.
Very poor design, 11/12/14
by Micheal Duhatschek
This the worst design for a product that I have seen in a long time, maybe ever. The idea of having the battery compartment door also being the on/off switch couldn't have been thought out worse. When you go to turn it on, the batteries come flying out all over the floor. Our's was used for about five minutes before we tossed it in a drawer. My wife thought she could fix it to work, but by the time she got around to it Petco would no longer let us return it. I would NEVER recommend this to anyone.
PETSAFE RESPONSE: We are sorry to hear that the Basic Static Remote Trainer has failed to meet your expectations! Please know that this product is backed by a warranty and our Product Experts will be attempting to contact you to offer troubleshooting and replacement assistance. For more information, please contact our Customer Care Center at 1-800-732-2677.
Works great, 10/30/14
by Rick Johns
Hello. I have used this pronuct for about 6 months now and really like it and would recommend it. One problem I found is the buttons on the handheld remote crack but are still useable. another problem that just happened is the battery case when changing the betteries the other day the small metal band at the bottom came out. I tried to put it back in but cannot get it to come on again.
With that said I juse updated to the next model up. Using this trainer collar has helped us enjoy our time with our our dog and the rest of the familey
PETSAFE RESPONSE: Thank you for sharing your feedback on the Basic Static Remote Trainer. We are sorry to hear you had issues with your system, but please know that this product is backed by a 1 year warranty, and we are happy to help with troubleshooting and replacement issues. We are happy to hear you found a solution that fits your needs, but if you have any questions about your warranty on this particular system, please contact our Customer Care Center at 1-800-732-2677.