The Basic Remote Trainer makes training easy and affordable for any budget. With a 75 yard range and 12 levels of static stimulation and two tone training options, you can communicate with your dog and reinforce good behavior off-leash.
The design is terrible. It is too difficult to turn on and off. The batteries fall out easily and the unit cracked when they fell out. The batteries ran down w/in 24 hours. And I believe the effective range is 50 yards or less. It has sporadic effect on our 20 lb King Charles. Many times it has no impact.
PETSAFE RESPONSE: We are sorry to hear that you have encountered problems with your Basic Static Remote Trainer. We can understand how a broken product can be frustrating. Please know that this product is covered by a 1 year warranty, and we would be happy to offer replacement assistance.
This remote trainer can be used up to 75 yards in the best conditions. The battery life on the handheld transmitter is about 2 months, but if the receiver collar is left on when not in use, the battery life is estimated to about 10 days. The Low Battery Indicator will appear on the handheld/collar as a flashing red light (3 flashes every 5 seconds). For more information on this remote trainer and our warranty policy, please contact our Customer Care Center at 1-800-732-2677.
Operates Well - Some Issues, 6/16/14
by Tony Hall
I purchased this product about 6 months ago at Lowe's and the unit is simple and works well. The battery compartment is different than others researched in that to turn the unit on and off, you must rotate the battery access door. Care must be taken to avoid losing the batteries and door as it may become too loose and drop out during use. As with another reviewer the door was lost, however; I called the toll free number and the Pet Safe Representative was very helpful and pleasant to deal with and was able to assist me in getting a replacement which is not listed on the website. All in all, the product operates good, great customer service, batteries drain quickly if not turned off and the battery door must be closely monitored.
Not a good battery system, 6/5/14
by Stacy Smith
I purchased this collar at Menards near my hometown so that I wouldn't have to wait for it, and paid $99.00 for it. We have 6 month old Husky/Lab mix that has what my son calls the shinny bunny syndrom. Once she sets her mind to go she is gone, you can yell for her but the next bug that flys by she focuses on that and does not hear you. I got this in April, only used a couple of times, before we spent Memorial weekend at the lake and because of the way the battery pack turns on and off (which is kind of crazy, but that is just me) you tighten it to turn off but losen to turn on, well lets say if you losen to turn on and she is playing in taller grass, the battery pack is now gone, and the collar is longer of any use. I looked on the web site for a replacement but did not see one. But I do have to say for the time it was used it worked good.
PETSAFE RESPONSE: We are sorry to hear that you had trouble with your Basic Static Remote Trainer! Please know that this product is covered under a 1 year limited warranty, and we will be attempting to contact you to help with your missing battery cap. If you have any questions, or need further assistance, please contact our Customer Care Center at 1-800-732-2677.