The Basic Remote Trainer makes training easy and affordable for any budget. With a 75 yard range and 12 levels of static stimulation and two tone training options, you can communicate with your dog and reinforce good behavior off-leash.
When this product has fresh batteries or is not falling apart it works great 45% of the time. After using the collar three to ten times the batteries are drained . After changing th batteries and making sure the battery cap was on snug my dog scratched her neck and popped the cap off. I would consider sending the engineers back for a refresher course if i owned this company
We apologize that you have had this experience with the PetSafe Basic Static Remote Trainer. Please know that your comments have been passed on to the appropriate teams for review. We do value your feedback and appreciate you taking the time to share your experience.
This PetSafe product is covered by a one year limited warranty and we would be happy to further troubleshoot and replace the product under the terms of this warranty. Please contact our Customer Care Center at 1-800-732-2677 so that we may provide a possible solution. We look forward to hearing from you.
great idea, 12/12/13
I love this idea!!! The collar works great but the design has flaws. The battery cover breaks and is hard to turn on and off. Pet safe has great customer service, so a new one is on the way. I hope it is a new and improved design! old one PDTOO-13882
Quit working when I changed the batteries, 10/18/13
This collar was working great at helping to train my dog basic commands. Within the first few days I only had to warn her with beeps and it was going well. Unfortunately, as soon as I had to change the batteries, it seemed to stop working right. When I put the collar on her, it would beep every time she ran or jumped, so we stopped using it. I don't know how much of this was just a faulty unit, however, I do want to say that PetSafe's customer service was phenomenal when I called them, and are sending me a new unit straight away. Having worked in customer service, I know how difficult it is to hear from customers who are unhappy with you, so I can't say enough good about them.