Close
#

5-Meal Automatic Pet Feeder

%

Product Review: not recommended

Review by Henry E. (submitted on January 2, 2017):

I bought this feeder approximately 2 years ago, but have used it only a total of 30 days intermittently when on vacation. After the fourth vacation, it no longer worked, subjecting the cat to 2 days of no food. I now have an expensive pet bowl with a still working clock, but unfortunately the cat still hasn't learned how to tell time.

PETSAFE RESPONSE

Thank you for taking the time to review the 5-Meal Automatic Pet Feeder, Henry! We are sorry to hear that it is not working well for you after so few uses, but we may be able to offer some troubleshooting!

Please remove the batteries and the tray. Press and hold the manual feed button on the keypad for about 10 seconds. Release, leave the tray out, put the batteries back in. Press the manual feed button again and see if there is anything jamming the gears, or if they are turning correctly. This should reset it and get it working, but if you continue to have difficulty, please reach out to us at 1-866-738-4379 so that we can help!