I purchased two of these as I have two cats. Within five minutes of setting them up, my one clever cat figured out how to access the food! He stuck his little paw into the crack to manually and partially rotate the tray so he could access the hidden food. Gah!! So... I now can only use it for one feeding instead of 5. To out smart my cat I put the food two slots over, and then the device rotates twice in a row (of course I have to do this for both feeders) - it's quite the humorous seen to observe with the cats. Since I have a busy schedule and often don't get home until late, I feed my cats canned food in the morning and they get their evening kibble via the automatic cat feeder.
Still, I have never had a problem with the device not rotating and I have been using it on a daily basis for about 2 years. I've changed the batteries in one of the devices once. I would really like to replace it with a feeder I can use more than once for times that I am away for the weekend (as it's supposed to be used). My only other criticism is the size (especially since I can't even use all five slots).
So my bottom line is that it works as described (but quite large) and I wouldn't recommend if you have a clever cat!
Thank you for your feedback, Lisa! We appreciate you sharing your experience, and we hate to hear that your clever kitty is able to rotate the tray! Please know that we have designed some new feeders that may better meet the personalities of your sneaky felines such as this one:
and this one:
If you would like to discuss automatic feeder options, feel free to reach out to our Customer Care Team at