Close
#

2-Meal Automatic Pet Feeder

Reviews

52% 100% 5
Overall
%
(5)
#
Ratings Breakdown
5 reviews
5 star
1
4 star
1
3 star
0
2 star
1
1 star
2

Review this product
Write Your Own Review
You're reviewing: 2-Meal Automatic Pet Feeder
  1 2 3 4 5
Rating
  • Max 2000 characters
  • * Required Fields

Sort by:
Rating
80%/
80%
Good product, once the faulty one was replaced., 8/15/14
by
I had the same experience as other reviewers. The first one I received was a dud. I put in the battery, and nothing happened. However, I then called the number I found in someone else's review who had had the same problem, and I was immediately sent a replacement. (No charge to me, and no requirement that I send the non-working one back.) The replacement works fine, just as advertised. Granted, one can't fine tune the setting, since it only sets in two hour increments. Also, my pet, a dog, is not aggressive about trying to get into it. He just goes into the kitchen fairly often to see whether it's opened yet or not. I suspect a more aggressive pet could nudge it to open. By the way, the lids pop open noiselessly. I expected the dog would learn to hear the opening sound, but that hasn't happened because it is so silent.

Rating
40%/
40%
Not good for "GT" cats!, 7/10/14
by
The product works as it should. Once you figure out how to set the timer to open when you want it to, it does what it should do. The problem is that it is too easy to open if you have a "gifted" cat. My cat is highly curious and likes to open drawers and other things he isn't supposed to, so this product was a piece of cake for him. I watched him pop these open in just a couple of minutes.

Rating
100%/
100%
Savior great product , 6/8/14
by
This product works great. It always my cat to eat at designated times. Also helps when I am traveling.

Rating
20%/
20%
doesn't work, 5/9/14
by
I also bought this product just yesterday. I put a new battery into it and set one tray for 2 hours and one for 4 hours. I wanted to see how it worked before I had to use it while I was away. I noticed after about 3 hours it was still on the counter and closed. The dials never moved. I really wished it had worked. I will be returning it to Petco in the morning.

PETSAFE RESPONSE: We are sorry to hear that you have had trouble with your 2-Meal Feeder. Please know that this product is backed by a 1 year limited warranty, and we would be happy to offer troubleshooting and replacement assistance. Please contact our Customer Care Center at 1-800-732-2677 so that we may provide a possible solution.

Rating
20%/
20%
Doesn't work, 2/11/14
by
I purchased this feeder to find out it does Not work. I tried 5 batteries and the timer never moved. I returned it and looked at another one to see if it was just the one I bought. But when I put the battery (new battery) in it didn't work either. I recommend skipping this product when you see it on the shelf at your local pet store.

PETSAFE RESPONSE: We are sorry to hear that the 2-Meal Automatic Pet Feeder failed to meet your expectations. The timer on the feeder is not required to move to operate properly. The dial is to set the time in which you'd like the pet to access the meal. Please make sure that you are setting the dial in 2 hour increments only. We also suggest not to turn the dial counter-clockwise, as this can damage the product. Please know that the 2-Meal Automatic Pet Feeder does come with a 1 year limited warranty. You can review the warranty information at the link provided below.

LINK: http://www.petsafe.net/support/policies-and-terms/warranty-information

×